FAQ | SOYAL TECHNOLOGY CO., LTD

Number	Question title	Release date	See more
S00310013-EN	How to solve the issue of event logs loss of daily record? Why some event logs are not synchronized to Statistical Repor	2023-02-21	See more
S00308007-EN	How to set up user access authorization of lifts of several buildings?	2023-02-20	See more
S00305056-EN	How to add consecutive cards without cards?	2023-02-15	See more
I005033-EN	How to suspend the access control of controller? How to set up “Auto Open Zone” and “Door Open for any Tag”?	2022-12-26	See more
S00306010-EN	How to utilize door group function to restrict access of specified doors during national holidays?	2022-12-22	See more
S00305055-EN	How to synchronize the card format on the LCD screen of controller and the record on 701ClientSQL?	2022-12-09	See more
S00312015-EN	Why month report didn’t display daily access record of assigned interval?	2022-12-09	See more
S003150083-EN	Common Troubleshooting Methods for No Action of Elevator Configuration	2022-11-28	See more
S00304007-EN	Why can invalid cards open door and display “Global Access”? How to disable Door Open for Any Tag Function?	2022-10-28	See more
S00306009-EN	How to Restrict Personnel Access Time Zone ? How to Edit Time Zone of SOYAL Controller?	2022-09-27	See more
S00302001-EN	Controller is online in 701ServerSQL, but 701ClientSQL has no transaction log?	2022-08-12	See more
S00315078-EN	Why I had set the new Wiegand Door Number,but it is still same to the Door Number?	2022-06-22	See more