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常見問題 常見問題

FAQ

Number Question title Release date See more
S00305051-EN Why it shows “begin date failed” when I update the card information in 701ClientSQL? 2022-09-30 See more
S00315081 Why it shows “Download User alias failed, please update f/w to 3.4 or later!” in 701ClientSQL? 2022-09-29 See more
S00306009-EN How to Restrict Personnel Access Time Zone ? How to Edit Time Zone of SOYAL Controller? 2022-09-27 See more
S00205005-EN How to read/save fingerprint/face data from specific reader and copy to other fingerprint/face readers? 2022-09-26 See more
S00315080-EN How to set up parking space sharing mode? How to keep specified parking space for the manager? 2022-09-21 See more
I005028-EN How to solve the problem that 701ServerSQL and 701ClientSQL quit unexpectedly or fail to start properly? 2022-09-06 See more
S00304006-EN How to Solve the Situation of 701ClientSQL Displays Message -- Unknow message from MCU! 2022-08-18 See more
S00315079-EN The reason that “Specify Door” or “Door Group” in I- View option of Report/History disappear? 2022-08-17 See more
S00302001-EN Controller is online in 701ServerSQL, but 701ClientSQL has no transaction log? 2022-08-12 See more
H01317005-en The Introduction of USB to RS-485 Converter AR-321-CM Signal and the Solution of Abnormal Connection. 2022-08-12 See more
I005025-EN Quick Language Switching Guide for 701ServerSQL & 701ClientSQL 2022-08-10 See more
S00307019-EN Automatic Door Opening Schedule Setup Guide — Applicable to All SOYAL Controllers (Including Time Synchronization Tips) 2022-08-09 See more