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常見問題 常見問題
FAQ
Number Question title Release date See more
A001034-EN On-Site Crowd Control Management-Application Tutorial 2023-07-03 See more
S00310013-EN How to solve the issue of event logs loss of daily record? Why some event logs are not synchronized to Statistical Repor 2023-02-21 See more
S00308006-EN How to utilize Wiegand output to specify logical output of elevator? 2023-01-31 See more
S00202012-EN Why parameter setting of COM/LAN cannot be saved? How to delete installation data of 701softwares completely? 2023-01-30 See more
I005033-EN How to suspend the access control of controller? How to set up “Auto Open Zone” and “Door Open for any Tag”? 2022-12-26 See more
H03402001 How to delete the fingerprint and face data of Soyal controller biometric recognition database? 2022-11-29 See more
S00315083-EN Common Troubleshooting Methods for No Action of Elevator Configuration 2022-11-28 See more
I005032-EN How to update the firmware of SOYAL controller and other products? 2022-11-25 See more
H01117023-EN Why AR-727CM is online in website, but could not connect to 701ServerSQL? 2022-11-24 See more
S00305053-EN How to solve the issue that “Communication error while downloaded” dialogue shown up when downloading cards? 2022-11-23 See more
S00201031-EN How to deal with the dialogue of [RUN Server program first, please (0x01)] while opening 701ServerSQL &701ClientSQL? 2022-11-11 See more
H02607001-EN How to set the E Series Reader to Wiegand Mode? Using fingerprint & facial recognition reader as example. 2022-11-08 See more
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