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Number	Question title	Release date	See more
H03402001	How to delete the fingerprint and face data of Soyal controller biometric recognition database?	2022-11-29	See more
S003150083-EN	Why lift control panel AR-401-IO-0016R has non-response? The precaution of replacing a controller of elevator.	2022-11-28	See more
S00315082-EN	How to setup the access mode as card plus pin on main controller and card only on weigand reader?	2022-11-25	See more
I005032-EN	How to update the firmware of SOYAL controller and other products?	2022-11-25	See more
H01117023-EN	Why AR-727CM is online in website, but could not connect to 701ServerSQL?	2022-11-24	See more
S00305054-EN	Why it shows “M59 Card Inhibited” in 701ClientSQL after card presentation?	2022-11-24	See more
S00305053-EN	How to solve the issue that “Communication error while downloaded” dialogue shown up when downloading cards?	2022-11-23	See more
S00201031-EN	How to deal with the dialogue of [RUN Server program first, please (0x01)] while opening 701ServerSQL &701ClientSQL?	2022-11-11	See more
S00305052-EN	How to use “import/export to text file” function to edit card efficiently through text file or excel?	2022-11-10	See more
H02607001-EN	How to setup biometric controller of AR-837EF/AR-837EA as weigand reader and enable Anti-Pass back function?	2022-11-08	See more
S00304007-EN	Why invalid card can get access normally, and 701ClientSQL display “Global Access” event log?	2022-10-28	See more
I005031-EN	How to set the E Series card reader to Wiegand output mode?	2022-10-25	See more