Serial NO.: S00302001-EN
Date of Editing: 2009-10-19
Answer:
The connection between PC and the controller is OK, but I can not see the transaction log at 701Client, how do I fix this problem?
A：
Please check the followings:
(i) Please enable [Polling Message From Controller ] function at
701Server COM port setting.
(ii) Make sure you select the correct model at 701 Server [LAN ] setting.
(iii) You need to disable the following items:
1) Click [Parameter ] icon at 701Client tool bar.
2) Disable [Specifiy Door ]
3) Disable [Department ]
4) Disable [Only in Range ]
5) Disable [Show Similar String User ] , [Only Expire Parking Time ] ,
[Only 992E message ] , [Time Sorting ] , [Abnormal Event
Only ]
(iv) Synchronize the controller time by clicking [Time Zone] button at 701Client.
(v) Make sure the date of transaction log is the same as PC.
(vi) Make sure transaction log location at 701Client [Project File] at C:\Program Files\701Server.
(vii) Please make sure [Control Mode] is M4 or M8.
(viii) If there are too many transaction log stored in the controller, the latest
transaction log will display after old transaction log uploaded to PC.