It does show overtime on monthly report, but why does the total hours of overtime show “0”?

2021-01-14

No. S00312008-EN

Serial NO :S00312008-EN

Date of Editing : 2017-03-13

Questions : It does show overtime on monthly report, but why does the total hours of overtime show “0”?

Answer:

Question like below picture shows: (Overtime starts from 18:30)

※What causes the problem:

Inside the system parameters, the units of overtime setting is 30 minutes, the actual start counting time of overtime should be 18:30 + 30 minutes = 19：00. We could see from the above picture, although it shows overtime record, but user does not clock out over 19:00, software could not calculate the overtime hours.

※Solution：

1. Go to system parameters and set Overtime Duty Base minutes to 1 (Due to the lowest Base minute number is 1, you could not set 0)

2. Open the daily report which has overtime record, and click Refresh, you will see the total overtime hours in the column