Serial NO :S00315019-EN
Date of Editing : 2016-04-12
Questions : Why could not see Event Log while 701Server Setting is correct?
Problem Solving :
There are 7 kinds of possible situation caused the problem
1. Check if the option of “Enable Event Polling” have not be ticked.
2. Check if forget to Sync Controller Clock.
Click “Clock “Button to Sync Clock between online Controller and Computer
If you want to see all messages, please untick these sorting options
Please modify to default Path:
Click icon “3 Daily Transaction Record” to choose different message file
If so, the software will take several minutes to receive the previous message.
Please wait a little time, the daily message will be seen after finishing to receive the history message.
Click icon “3 Daily Transaction Record” to sort by Date modified, you can know the software is currently
receiving the message for which date.
Please modify your Anti-Virus Software setting to exclude 701Server/Client from monitoring Suspicious Object
For Example: Avast Software Setting add 701Server/Client to Exclusions List as below: