Serial NO.: S00701004-EN
Date of Editing: 2022-08-24
Questions: How to solve the issue that frequently disconnected from TCP link?
Solution1. Confirm whether 701ServerSQL had been installed in multiple PCs, or other PCs has connected to the same IP address caused the occupation.
Solution2. Do not get IP address from DHCP, because of dynamic IP address will cause IP conversion issue.
Solution3. Confirm controller firmware, please update latest version while the firmware date duration is 2021/09/21-2022/02/18.
Latest firmware >> Firmware download
Solution4. Inspect whether the wiring is too complex/dated to maintain the quality of RS-485 communication.
* AR-727-CM is recommended to connect maximum 8 units of controller in each channel (AR-727-CM contains 2 interfaces of RS-485 channel, totally 16 controllers could connect in one AR-727-CM).
Product information >> AR-727-CM Serial-to-Ethernet Server&Modbus RTU over TCP