Serial NO. : I005028-EN
Date of Editing : 2022-09-06
Questions : How to solve the problem that 701Server and 701Client quit unexpectedly?
Problem Solving :
Situation1. Quit immediately when executing 701ServerSQL and 701ClientSQL
Scope: 701ServerSQL or 701ClientSQL cannot be executed successfully, and the symbol will disappear in tool bar immediately.
Step 1. Search “Registry Editor”
Step 2. Search the Files from the path : \HKEY_CURRENT_USER\SOFTWARE\SOYAL
Step 3.
1. Select 701Client file and delete files Control Bars-Bar0 & Control Bars-Summary. Also delete the WindowPos String Value in Settings file.
2. Select 701Server file, delete WindowPos file.
Situation2. 701ClientSQL quit automatically after downloading “All Items”
Scope: 701ClientSQL has the function of downloading Clock, Time Zone, Door Group, User Card and Holiday all through “All Items” option, and 701ClientSQL will quit automatically after downloading “All Items”.
Solution: Update the latest 701ClientSQL software, link: Download | SOYAL TECHNOLOGY CO., LTD
Situation3. 701ClientSQL quit automatically after the “Auto export to text file” time up.
Scope: 701ClientSQL has the function of export the transaction logs txt file in fixed time everyday, and software will quit automatically after the file exported.
Solution: Update the latest 701ClientSQL software, the version after 10v4 220919.
