FAQ | SOYAL TECHNOLOGY CO., LTD

FAQ

ALL

Number	Question title	Release date	See more
H00211002-EN	The setting for Anti-pass-back and Multi in & out	2020-12-15	See more
S0035037-EN	Why the dialogue of "Same UID with XX" pop-up on 701Client? Why it shows invalid card but I had already added the card?	2020-12-28	See more
T003006-EN	Why the dialogue of TCP error pop up frequently, and 701Client couldn’t receive transaction logs?	2021-06-21	See more
S00315023-EN	How to fix attendance data disorder caused by using emergency password for entry and exit on E series machines?	2021-01-19	See more
S00305041-EN	How to retrieve user data from a card reader when software user data is missing?	2020-12-30	See more
S00305036-EN	How to Quickly Delete User Cards Data?	2020-12-28	See more
S00302004-EN	How to handle the reconnect dialog box when SOYAL 701ClientSQL cannot be opened or connected to 701ServerSQL?	2022-06-14	See more
S00301003-EN	The maximum user capacity is 15000, why can’t I set up user number more than 199 ?	2020-12-22	See more
S00315038-EN	"Same UID with 1" appeared in the card column, how to solve it?	2021-01-20	See more
S00305030-EN	Why does the card show as invalid when swiping it after adding a new card?	2020-12-28	See more
S00301029-EN	How to backup and restore the settings of software and controller, including 701software parameter setting, card data...	2020-12-22	See more
S00302001-EN	Controller is online in 701ServerSQL, but 701ClientSQL has no transaction log?	2022-08-12	See more