FAQ | SOYAL TECHNOLOGY CO., LTD

FAQ

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Number	Question title	Release date	See more
T003006-EN	Why the dialogue of TCP error pop up frequently, and 701Client couldn’t receive transaction logs?	2021-06-21	See more
S00315023-EN	How to fix attendance data disorder caused by using emergency password for entry and exit on E series machines?	2021-01-19	See more
S00302004-EN	How to handle the reconnect dialog box when SOYAL 701ClientSQL cannot be opened or connected to 701ServerSQL?	2022-06-14	See more
S00301029-EN	How to backup and restore the settings of software and controller, including 701software parameter setting, card data...	2020-12-22	See more
S00302001-EN	Controller is online in 701ServerSQL, but 701ClientSQL has no transaction log?	2022-08-12	See more
S00201025-EN	How to use different Windows accounts to login 701Server and 701Client in one PC? Why it shows “Reinstall program”?	2022-05-05	See more
S0020201-EN	701ServerSQL LANbased	2022-01-18	See more
S00307019-EN	How to Enable/Disable Auto Open Zone Function with SOYAL Controller?	2022-08-09	See more
S00315067-EN	Why it shows (M05)Door Group error in 701ClientSQL while presenting card?	2021-01-25	See more
S00310013-EN	How to solve the issue of event logs loss of daily record? Why some event logs are not synchronized to Statistical Repor	2023-02-21	See more
H03717006-EN	How to setup the door number of controller and reader in different configurations?	2022-10-07	See more
S00206018-EN	Solve 701ServerSQL maintain logged in status when Windows Server / Win10 / Win11 auto restart	2021-09-29	See more