FAQ | SOYAL TECHNOLOGY CO., LTD

FAQ

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Number	Question title	Release date	See more
I005032-EN	How to update the firmware of SOYAL controller and other products?	2022-11-25	See more
S00305053-EN	How to solve the issue that “Communication error while downloaded” dialogue shown up when downloading cards?	2022-11-23	See more
H02607001-EN	How to setup biometric controller of AR-837EF/AR-837EA as weigand reader and enable Anti-Pass back function?	2022-11-08	See more
S00304007-EN	Why invalid card can get access normally, and 701ClientSQL display “Global Access” event log?	2022-10-28	See more
I005031-EN	How to set the E Series card reader to Wiegand output mode?	2022-10-25	See more
H03717006-EN	How to setup the door number of controller and reader in different configurations?	2022-10-07	See more
S00201030-EN	How to convert 701software from file system mode to database mode? Can the data be reversed after conversion?	2022-10-05	See more
S00306009-EN	How to Restrict Personnel Access Time Zone ? How to Edit Time Zone of SOYAL Controller?	2022-09-27	See more
S00302001-EN	Controller is online in 701ServerSQL, but 701ClientSQL has no transaction log?	2022-08-12	See more
I001011-EN	How to change or reset different kinds of Controller Settings, including Master Code, Parameter Setting and User Data?	2022-07-19	See more
S00310010-EN	How to solve garbled message issue (00:00:255 / 00:00:64 …) in 701ClientSQL?	2022-03-21	See more
S00206016_EN	How to improve the response speed of card machine messages and how to connect to a dynamic IP device.	2021-07-20	See more