Customer Service
Call our customer service hotline or email to us
SOYAL Maintenance Service
Please primarily consult SOYAL professional customer service, SOYAL will assist to determine if the product needs to be send for repair or not.
STEP 1
Fill in RMA Form
Download and fill out the Maintenance RMA form; then send the RMA goods back SOYAL.
STEP 2
RMA Product Delivery
Send back SOYAL
Need to deliver the goods to the shipping address provided by SOYAL.
STEP 3
RMA Fees Calculation
SOYAL calculate RMA fees
SOYAL professional maintainers do detection and maintenance; inform the customers RMA status. The service / maintenance fees will be charged if the warranty period is exceeded.