SOYAL TECHNOLOGY CO., LTD

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AR-837-EA-T

Graphic Display Multi-Function Proximity Controller (with Temperature Module)

◎Dual cameras live dynamic face expression detection
◎Support face registration and face recognition under standalone mode
◎Access denied when using pictures, videos
◎For 701ServerSQL software [LAN] model selection, please refer to Features ↓

Select Category

Features

AR-837-EA-T Features

 

• For 701ServerSQL software [LAN] model selection and Keyless controller Parameter Setting Methods, please refer to FAQ
   ► FAQ-701ServerSQL LANbased

 

Access Controller support WEB setting and Graphic Animation feature

 

 

 

 

 

 

 

 

ACCESS & LIFT CONTROL

 

DUAL-DOOR CONTROL ON ENTERPRISE E SERIES CONTROLLER AND WIEGAND READER

 

DUAL CAMERAS LIVE FACE RECOGNITION & ANTI-SPOOFING DETECTION

 

  • RS-485 and TCP/IP communication interface
  • Built-in Watch Dog to prevent the halting, Ingress Protection, 
  • Built-in set of Alarm, Holiday setting, auto-open zone settings,Auto-Open Zone editable, input of door contact, offering the alarm system of both door opening too long and beingforced to open
  • User capacity:16,000 / 32,000 / 65,000
  • Lift Contro: 64 floors/32 floors/16 floors
  • Data reduancy while system disconnected, identify users and
    store event log up to 32000 records
  • Access Mode: Face only, Card only, PIN only, Card and PIN ,Face and PIN , Face and Card and PIN
  • 2 Exit Switch, Door Contact and Door Output to wiegand
  • Built-in Multi-Output: Door Lock / Alarm / Arming / Duress /Security trigger signal
  • 125kHz and 13.56MHz can be used simultaneously two channelsIntelligent to shift for standalone or networking mode
    while system disconnected
  • Support SOYAL SECURITY COMMUNICATION encryption
    (SSC) to enchance security of communication
  • Capacitor Door Bell Button: Built-in independent capacitor doorbell button and doorbell output, which can be used with various types of door bells for visitors.

Specification

Frequency / UID Bits / RF Reading Range

 
 S (Dual Band)
Frequency

125kHz:
ISO18000-2: EM4001 and EM4095 compatible


13.56MHz:
ISO14443 /ISO 7816-4 Mifare Ultralight, Classic, Plus / DESFire EV1, EV2 / NFC (card simulation) /ISO15693 / Felica

UID Bits24~64 Bit  (Adjustable)
RF Reading Range2-15 cm

 

 

RFID Crypto / Communication interface

 S (Dual Band)
RFID CryptoCC Certification: AES Crypto comply with EAL5+
HostRS-485 (9600 bps)
TCP/IP
POE  (Optional By Order)
SSC (Soyal Security Communication)
SerialTTL UART (4800~115200 bps) X1 (half-duplex)
Wiegand InputWiegand 26~64
Wiegand OutputWiegand Data 0, Data 1 and Arming Output, Duress Output share the same terminal

*SSC (SOYAL SECURITY COMMUNICATION) :To enchance security of communication

DI/DO (Doors Control:2)

 
 Main ControllerWiegand Output Port
DIEgress X1
Door Status X1
Egress X1
Door Status X1
Door Lock OutputDoor Lock Relay X1Open Collector X1
Alarm OutputRelay X1
Wiegand PortWiegand Data 0 Intput X1
Wiegand Data 1 Intput X1
Red LED Output X1
Green LED Output X1
Beeper Output X1
Open Collect Output

Arming Output X1
Security Trigger Signal X1
Duress Output X1

TamperLimit switch (1 Form C/ 1000mA / 30VDC)

User Capacity / Floors Number / Event Log

 
User Capacity / Floors Number16,000 Users/64 Floors (Default value);32,000 Users/32 Floors;65,000 Users/16 Floors
Event Log32,000

Hardware Specifications

 
Power Voltage 9-24VDC
 Flash memoryCapacity 32Mb
(The user data and event logs can be stored for more than 10 years after power off)
RTCRTC clock can be maintained for 14 days after power off, and the time error per week is within 1 minute (vary depending on the installation environment)
CPUARM Cortex M3 (32 bits)
Power Consumption <5W
IndicatorLED6 LED (Green/ Red)
Buzzer1
TAMPERLimit switch (1 Form C/ 1000mA / 30VDC)
LCD Panel128*64 (4 line messages, 16 Characters each line)
Housing MaterialABS
ColorEdge: Black / Silver
Keypadlluminated Rubber
Dimension (mm)163(H)X147(W)X60(D)
Net Weight(g)approx. 370
Ingress ProtectionNo
EnvironmentOperating Temperature-20℃ ~ +70℃
Storage Temperature-40℃ to +75℃
Operating Humidity0%~90% (non-condensing)
Storage Humidity0%~95% (non-condensing)

Face Recognition Specifications

 
Verification Speed1:3000 < 3.0 Sec
Face Capacity3,000 (User address must be within range 0~2999)
Image Screen2.8 TFT LCD Screen (320*240)
LCD Screen for Programming128*64 Menu LCD Screen
CameraRGB(640*480) + IR(640*480)
Assistant Exposure LightWhite LED / IR high brightless LED
FAR (False Accept Rate)≦0.0001%
FRR (False Rejection Rate)≦0.4%
TAR ( True Accept Rate)≧ 99.6%

Body Temperature Measurement Module Specifications

 
Operating Temperature+10 ~+35℃ (Operating in indoor and windless environment )
Measurement Accuracy0.1℃
Temperature Measurement Range35.6 ~ 42.0℃
Response Time2~3 Sec.
Measuring Angle of View38 FOV X&Y
Wavelength Range6.5-9.5 μm
Tolerance Scope±0.5℃
Optimal Measurement Distance50 cm
(measurement result. The measurement result within ±10CM measuring distance can be accurate to ±0.5C range)

Download

File NameNew featuresFrequencyVersionUpdated DateDownload
Catalogues
*
AR-837-EA-T / AR-837-EE-T Catalogue
V2203082022-03-08 Download
*
837 Series Catalogue
V1711302021-07-30 Download
Manual
*
AR-837-EA-T Manual
V2305242023-05-24 Download
*
Software Manual - Enterprise Series HTTP Server
V2207252022-07-25 Download
Software
*
701ServerSQL
◎New multiple card deletion function for visitors (Supported by firmware version 4v5 (inclusive) and later for EV5 series controllers.)
◎Floor control editing settings and interface updated, and elevator editing button added to the toolbar.
◎Support MaridDB, MySQL (Version 8.0.28)
◎Support Multi-Area feature
◎Support Unicode, at the same time support file system and database system mode
◎Recommended operating system Win 10 and after
◎The executable file permission has been modified from read and write to read only for Everyone user group
◎Quick guide can be found on Local Disk C of 701Server C:\Program Files (x86)\701Server
(Please obtain software password from installer)
10V5
2023-05-31
2023-05-31 Download
*
701ClientSQL
【Standard Version】
◎Floor control editing settings and interface updated, and elevator editing button added to the toolbar.
◎Support MaridDB, MySQL (Version 8.0.28)
◎Support Multi-Area feature
◎Support Unicode, at the same time support file system and database system mode
◎Recommended operating system Win 10 and after
◎The executable file permission has been modified from read and write to read only for Everyone user group
◎Quick guide can be found on Local Disk C of 701Client C:\Program Files (x86)\701Client
(Please obtain software password from installer)
10V5
2023-05-25
2023-05-25 Download
*
701ClientSQL
【Standard Version】
◎Support MaridDB, MySQL (Version 8.0.28)
◎Support Multi-Area feature
◎Support Unicode, at the same time support file system and database system mode
◎Recommended operating system Win 10 and after
◎The executable file permission has been modified from read and write to read only for Everyone user group
◎Quick guide can be found on Local Disk C of 701Client C:\Program Files (x86)\701Client
(Please obtain software password from installer)
10V4
2023-03-10
2023-03-10 Download
*
701Server
Support operating system Win 7 and after
(Please obtain software password from installer)
V902
2019-12-16
2019-12-16 Download
*
701Server
Support operating system Windows XP

*2018-05-23: Extended the window of 3. Line to view all device information
*2017-03-08: Add 331EF fingerprint download/upload.
(Please obtain software password from installer)
V806
2018-10-31
2018-10-31 Download
*
701Client
Support operating system Win 7 and after

2019-11-02 : Supports 401_IO & TCP_IO & Mailbox graphic control function
2019-10-24 : Solve [F Download] for AR-721H old version problem
2019-10-01 : Support two units IP CAM
(Please obtain software password from installer)
V902
2019-12-13
2019-12-13 Download
*
701Client
Support operating system Windows XP

*2018-10-27:Add new feature of displaying DI/DIO status of 321W connected to 721E/Ei-v2
*2018-07-20:Fix the bug when download the single user card data to AR-881EF & AR-725EV2
(Please obtain software password from installer)
V806
2018-10-31
2018-10-31 Download
Firmware
*
AR-837-EA-T
How to update the firmware of SOYAL controller and other products?2022-11-25 Download
*
AR-837-EA-T
Firmware Updating Setting Step2021-06-01 Download
*
AR-837-EA-T
[Standard Firmware]
The high body temperature is denied to access; 701Client report will display the log with red as alert reminder
125kHz ,13.56MHz , Dual BandV0404
2023-03-29
2023-03-29 Download
*
AR-837-EA-T
[Customized Firmware]
Access is denied if the body temperature is too high or too low (high temperature/low temperature limit can be set by software)
125kHz ,13.56MHz , Dual BandV0404
2023-03-29
2023-03-29 Download
*
AR-837-EA-T
[Customized Firmware]
Access is allowed either the body temperature is too high or too low (the high or low temperature limit can be set by 701Server software)
125kHz ,13.56MHz , Dual BandV0404
2023-03-29
2023-03-29 Download
*
AR-837-EA-T
[Customized Firmware]
Access is allowed only when both card and face recognition are successful, and it is denied if the body temperature is too high (the high or low temperature limit can be set by 701Server software)
125kHz ,13.56MHz , Dual BandV0404
2022-08-11
2022-08-11 Download
*
AR-837-EA-T
[Customized Firmware]
Access is allowed only when both card and face recognition are successful, and it is denied if the body temperature is too high or too low (the high or low temperature limit can be set by 701Server software)
125kHz ,13.56MHz , Dual BandV0404
2022-08-11
2022-08-11 Download
*
AR-837-EA-T
[Customized Firmware]
Both detecting high body temperature and the recognizing face without wearing a mask are denied to access; 701Client report will display the log with red as alert reminder;the controller’s WG Door output is used as the high temperatur
125kHz ,13.56MHz , Dual BandV0404
2021-07-28
2021-07-28 Download
*
AR-837-EA-T
[Customized Firmware]
Both detecting high body temperature and the recognizing face without wearing a mask are denied to access; 701Client report will display the log with red as alert reminder;the high temperature alert share the controller’s alarm output
125kHz ,13.56MHz , Dual BandV0404
2021-07-28
2021-07-28 Download
*
AR-837-EA-T
[Customized Firmware]
The high body temperature is denied to access; 701Client report will display the log with red as alert reminder; the controller’s WG Door output is used as the high temperature alert output
125kHz ,13.56MHz , Dual BandV0404
2021-07-28
2021-07-28 Download
Catalogues
*
AR-837-EA-T / AR-837-EE-T Catalogue
V220308
2022-03-08
*
837 Series Catalogue
V171130
2021-07-30
Manual
*
AR-837-EA-T Manual
V230524
2023-05-24
*
Software Manual - Enterprise Series HTTP Server
V220725
2022-07-25
Software
*
701ServerSQL
10V5
2023-05-31
◎New multiple card deletion function for visitors (Supported by firmware version 4v5 (inclusive) and later for EV5 series controllers.)
◎Floor control editing settings and interface updated, and elevator editing button added to the toolbar.
◎Support MaridDB, MySQL (Version 8.0.28)
◎Support Multi-Area feature
◎Support Unicode, at the same time support file system and database system mode
◎Recommended operating system Win 10 and after
◎The executable file permission has been modified from read and write to read only for Everyone user group
◎Quick guide can be found on Local Disk C of 701Server C:\Program Files (x86)\701Server
(Please obtain software password from installer)
2023-05-31
*
701ClientSQL
10V5
2023-05-25
【Standard Version】
◎Floor control editing settings and interface updated, and elevator editing button added to the toolbar.
◎Support MaridDB, MySQL (Version 8.0.28)
◎Support Multi-Area feature
◎Support Unicode, at the same time support file system and database system mode
◎Recommended operating system Win 10 and after
◎The executable file permission has been modified from read and write to read only for Everyone user group
◎Quick guide can be found on Local Disk C of 701Client C:\Program Files (x86)\701Client
(Please obtain software password from installer)
2023-05-25
*
701ClientSQL
10V4
2023-03-10
【Standard Version】
◎Support MaridDB, MySQL (Version 8.0.28)
◎Support Multi-Area feature
◎Support Unicode, at the same time support file system and database system mode
◎Recommended operating system Win 10 and after
◎The executable file permission has been modified from read and write to read only for Everyone user group
◎Quick guide can be found on Local Disk C of 701Client C:\Program Files (x86)\701Client
(Please obtain software password from installer)
2023-03-10
*
701Server
V902
2019-12-16
Support operating system Win 7 and after
(Please obtain software password from installer)
2019-12-16
*
701Server
V806
2018-10-31
Support operating system Windows XP

*2018-05-23: Extended the window of 3. Line to view all device information
*2017-03-08: Add 331EF fingerprint download/upload.
(Please obtain software password from installer)
2018-10-31
*
701Client
V902
2019-12-13
Support operating system Win 7 and after

2019-11-02 : Supports 401_IO & TCP_IO & Mailbox graphic control function
2019-10-24 : Solve [F Download] for AR-721H old version problem
2019-10-01 : Support two units IP CAM
(Please obtain software password from installer)
2019-12-13
*
701Client
V806
2018-10-31
Support operating system Windows XP

*2018-10-27:Add new feature of displaying DI/DIO status of 321W connected to 721E/Ei-v2
*2018-07-20:Fix the bug when download the single user card data to AR-881EF & AR-725EV2
(Please obtain software password from installer)
2018-10-31
Firmware
*
AR-837-EA-T
How to update the firmware of SOYAL controller and other products?
2022-11-25
*
AR-837-EA-T
Firmware Updating Setting Step
2021-06-01
*
AR-837-EA-T
V0404
2023-03-29
125kHz ,13.56MHz , Dual Band
[Standard Firmware]
The high body temperature is denied to access; 701Client report will display the log with red as alert reminder
2023-03-29
*
AR-837-EA-T
V0404
2023-03-29
125kHz ,13.56MHz , Dual Band
[Customized Firmware]
Access is denied if the body temperature is too high or too low (high temperature/low temperature limit can be set by software)
2023-03-29
*
AR-837-EA-T
V0404
2023-03-29
125kHz ,13.56MHz , Dual Band
[Customized Firmware]
Access is allowed either the body temperature is too high or too low (the high or low temperature limit can be set by 701Server software)
2023-03-29
*
AR-837-EA-T
V0404
2022-08-11
125kHz ,13.56MHz , Dual Band
[Customized Firmware]
Access is allowed only when both card and face recognition are successful, and it is denied if the body temperature is too high (the high or low temperature limit can be set by 701Server software)
2022-08-11
*
AR-837-EA-T
V0404
2022-08-11
125kHz ,13.56MHz , Dual Band
[Customized Firmware]
Access is allowed only when both card and face recognition are successful, and it is denied if the body temperature is too high or too low (the high or low temperature limit can be set by 701Server software)
2022-08-11
*
AR-837-EA-T
V0404
2021-07-28
125kHz ,13.56MHz , Dual Band
[Customized Firmware]
Both detecting high body temperature and the recognizing face without wearing a mask are denied to access; 701Client report will display the log with red as alert reminder;the controller’s WG Door output is used as the high temperatur
2021-07-28
*
AR-837-EA-T
V0404
2021-07-28
125kHz ,13.56MHz , Dual Band
[Customized Firmware]
Both detecting high body temperature and the recognizing face without wearing a mask are denied to access; 701Client report will display the log with red as alert reminder;the high temperature alert share the controller’s alarm output
2021-07-28
*
AR-837-EA-T
V0404
2021-07-28
125kHz ,13.56MHz , Dual Band
[Customized Firmware]
The high body temperature is denied to access; 701Client report will display the log with red as alert reminder; the controller’s WG Door output is used as the high temperature alert output
2021-07-28

Resources

Hardware
LCD Screen Logo Modification of Enterprise Series (E Series) Controller.
Software
Enabling free access time zone for specific floors via Lift Control software
Hardware
Why it takes a long time of AR-837-E’s activation while using RS485 network?
Hardware
How to solve the issue that LCD screen font of E series controller has become garbled?
Hardware
The Installing Instruction of the new version TCP/IP & Mifare Module on AR-725-E / 837-E&EF
Hardware
How to view event record in E-series LCD controllers offline without computer?
Software
How to export access records with text format by 701ClientSQL? Time attendance function highlights.
Certificate Type
File Name
Download
CE Certification
CE_837EF_837E_837_837EE_837P_837W_837EL
SGS Weatherproof Certificate
SGS_837E-EF
FCC Certification
FCC-837E-EF
*

Smart Telecare-Communication integration & SCADA

*

Smart City/Smart Traffic

*

Live Dynamic Face Recognition & License Plate Recognition via IP Camera & Seamiess Event lmage Capature Integration

Category
File Name
View
News
Multifunction Output Port on Enterprise E Series Controller
News
High in Demand: SOYAL Face Recognition AR-837-EA
News
Upgrade and Compatibilty of TCP/ IP Board
News
Selectable Single or Dual Door Control of Enterprise E Controller
News
Guide to SOYAL Security Communication (SSC)
News
AI Devices with Access Control Solutions

How to Order

 

Since established in 1993, SOYAL Technology has been adopting the distribution policy of sales and after-sales service. Due to all SOYAL products are produced with high industrial-grade components, the users can use our products for more than 10 years, in which indicates SOYAL provides a reliable security system with trusted and long-term companionship.
In order to ensure long-term and high-quality after-sale services and maintenance, it is very important to carefully select distributors who can provide good installation and service.
We would advise the customers to take after-sales service as the main consideration before purchasing to avoid any doubts about installation and after-sales service.
In addition to physical distributors, SOYAL also made a variety of online teaching videos and Q&A to help customers quickly find answers as like 24 / 7 services. You are welcome to subscribe our training channel.

How to Order

After Sales Service

SOYAL offer Standard Warranty and SOYAL Extended Warranty Program that can be listed below:

1. Standard Warranty is 12 months warranty against manufacturing defects is guaranteed since the date of shipment under the circumstances of non-natural disaster, damage, non- deliberate damage by people.

2. Extended Warranty Program is extended program of Standard Warranty to prolong the Warranty period in which divided into two different plans.

Plan 1. Directly Add Purchase

Purchase Extended Warranty by the time product is purchased.

Plan 2. Purchase Before Warranty Expires

Purchase the Extended Warranty before the original 12 months warranty expires. If you did not purchase the Extended Warranty when you purchase the product, you can enjoy an opportunity to purchase an extended warranty before the 12 months warranty expires.

 

 

Please refer to the following price list for the additional purchase fee required for the Extended Warranty of the two plans:
 

Extended Warranty Price List

Extendend WarrantyPlan 1. Directly Add PurchasePlan 2. Purchase Before Warranty Expires
Extended to 2  years warranty10% of the Unit Price15% of the Unit Price
Extended to 3  years warranty20% of the Unit Price25% of the Unit Price
Extended to 4  years warranty35% of the Unit Price40% of the Unit Price
Extended to 5  years warranty50% of the Unit Price55% of the Unit Price
Extended to 6  years warranty65% of the Unit Price70% of the Unit Price
Extended to 7  years warranty80% of the Unit Price85% of the Unit Price
Extended to 8  years warranty95% of the Unit Price105% of the Unit Price
Extended to 9  years warranty115% of the Unit Price125% of the Unit Price
Extended to 10  years warranty135% of the Unit Price145% of the Unit Price

Packaging

Product Package ReferenceDimension(cm)

*
*

Inner Box

*

Outer Carton

Accessories

Accessories Type

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