SOYAL TECHNOLOGY CO., LTD

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AR-837-EA-T

Graphic Display Multi-Function Proximity Controller (with Temperature Module)

Dual cameras live dynamic face expression detection
Access denied when using pictures, videos

Select Category

Features

AR-837-EA-T Features

 

Access Controller support WEB setting and Graphic Animation feature

 

 

 

 

 

 

 

 

 

ACCESS & LIFT CONTROL

 

DUAL-DOOR CONTROL ON ENTERPRISE E SERIES CONTROLLER AND WIEGAND READER

 

DUAL CAMERAS LIVE FACE RECOGNITION & ANTI-SPOOFING DETECTION

 

  • RS-485 and TCP/IP communication interface
  • Built-in Watch Dog to prevent the halting, Ingress Protection, 
  • Built-in set of Alarm, Holiday setting, auto-open zone settings,Auto-Open Zone editable, input of door contact, offering the alarm system of both door opening too long and beingforced to open
  • User capacity:16,000 / 32,000 / 65,000
  • Lift Contro: 64 floors/32 floors/16 floors
  • Data reduancy while system disconnected, identify users and
    store event log up to 32000 records
  • Access Mode: Face only, Card only, PIN only, Card and PIN ,Face and PIN , Face and Card and PIN
  • 2 Exit Switch, Door Contact and Door Output to wiegand
  • Built-in Multi-Output: Door Lock / Alarm / Arming / Duress /Security trigger signal
  • 125kHz and 13.56MHz can be used simultaneously two channelsIntelligent to shift for standalone or networking mode
    while system disconnected
  • Support SOYAL SECURITY COMMUNICATION encryption
    (SSC) to enchance security of communication
  • Capacitor Door Bell Button: Built-in independent capacitor doorbell button and doorbell output, which can be used with various types of door bells for visitors.

Specification

Frequency / UID Bits / RF Reading Range

 
 B (125Khz)D (13.56Mhz)S (Dual Band)
Frequency

ISO18000-2: EM4001
and EM4095 compatible

ISO14443 /ISO 7816-4 Mifare Ultralight, Classic, Plus / DESFire EV1, EV2 / NFC (card simulation) /ISO15693 / Felica

125kHz:
ISO18000-2: EM4001
and EM4095 compatible


13.56MHz:
ISO14443 /ISO 7816-4 Mifare Ultralight, Classic, Plus / DESFire EV1, EV2 / NFC (card simulation) /ISO15693 / Felica

UID Bits64bit
RF Reading Range5-15 cm2-5 cm2-15 cm

 

 

Host / Serial

 

 

HostRS-485Standard
TCP/IPOptional By Order
POEOptional By Order
*SSCStandard
SerialUART PORTStandard

*SSC (SOYAL SECURITY COMMUNICATION) :To enchance security of communication

DI

 
EgressTwo
Door StatusTwo
Door BellStandard

RO

 
Door Lock RelayStandard
Alarm RelayStandard

DO

 
Door Bell OutputStandard
Security OutputStandard
Arming OutputStandard
Duress OutputStandard

Doors / User Capacity / Floors Number / Event Log

 
Doors2
User Capacity / Floors Number16,000 Users/64 Floors (Standard);32,000 Users/32 Floors;65,000 Users/16 Floors
Event Log32,000

Hardware Specifications

 
Power Consumption<5W
Power Supply9-24VDC
Housing MaterialABS
Keypadlluminated Rubber
Dimension(mm)128(H)X147(W)X40(D)/25(D)
Net Weight(g)approx. 335
Ingress ProtectionIP65
Operating Temperature-20℃ ~ +50℃

Face Recognition Specifications

 
Verification Speed1:3000 < 3.0 Sec
Face Capacity3000
Image Screen2.8 TFT LCD Screen (320*240)
LCD Screen for Programming128*64 Menu LCD Screen
CameraRGB(640*480) + IR(640*480)
Assistant Exposure LightWhite LED / IR high brightless LED
FAR (False Accept Rate)≦0.0001%
FRR (False Rejection Rate)≦0.4%
TAR ( True Accept Rate)≧ 99.6%

Body Temperature Measurement Module Specifications

 
Operating Temperature+10 ~+35℃ (Operating in indoor and windless environment )
Measurement Accuracy0.1℃
Temperature Measurement Range35.6 ~ 42.0℃
Response Time2~3 Sec.
Measuring Angle of View38 FOV X&Y
Wavelength Range6.5-9.5 μm
Tolerance Scope±0.5℃
Optimal Measurement Distance50 cm
(measurement result. The measurement result within ±10CM measuring distance can be accurate to ±0.5C range)

Download

File NameNew featuresFrequencyVersionUpdated DateDownload
Catalogues
*
AR-837-EA-T Catalogue
v2103312021-07-30 Download
*
837 Series Catalogue
V1711302021-07-30 Download
Manual
*
AR-837-EA-T Manual
V210824 Download
Software
*
701ClientSQL
◎Support Unicode, at the same time support file system and database system mode
◎Recommended operating system Win 10 and after
◎The executable file permission has been modified from read and write to read only for Everyone user group
(Please obtain software password from installer)
10V2
2021-09-15
2021-09-15 Download
*
701ServerSQL
◎Support Unicode, at the same time support file system and database system mode
◎Recommended operating system Win 10 and after
◎The executable file permission has been modified from read and write to read only for Everyone user group
(Please obtain software password from installer)
10V2
2021-09-14
2021-09-14 Download
*
701Server
Support operating system Win 7 and after
(Please obtain software password from installer)
V902
2019-12-16
2019-12-16 Download
*
701Server
Support operating system Windows XP

*2018-05-23: Extended the window of 3. Line to view all device information
*2017-03-08: Add 331EF fingerprint download/upload.
(Please obtain software password from installer)
V806
2018-12-22
2018-12-22 Download
*
701Client
Support operating system Win 7 and after

2019-11-02 : Supports 401_IO & TCP_IO & Mailbox graphic control function
2019-10-24 : Solve [F Download] for AR-721H old version problem
2019-10-01 : Support two units IP CAM
(Please obtain software password from installer)
V902
2019-12-13
2019-12-13 Download
*
701Client
Support operating system Windows XP

*2018-10-27:Add new feature of displaying DI/DIO status of 321W connected to 721E/Ei-v2
*2018-07-20:Fix the bug when download the single user card data to AR-881EF & AR-725EV2
(Please obtain software password from installer)
V806
2018-12-14
2018-12-14 Download
Firmware
*
AR-837-EA-T
Firmware Updating Setting Step2021-06-01 Download
*
AR-837-EA-T
Standard Firmware
The high body temperature is denied to access; 701Client report will display the log with red as alert reminder
125kHz ,13.56MHz , Dual BandV0404
2021-07-28
2021-07-28 Download
*
AR-837-EA-T
Customized Firmware
Both detecting high body temperature and the recognizing face without wearing a mask are denied to access; 701Client report will display the log with red as alert reminder;the high temperature alert share the controller’s alarm output
125kHz ,13.56MHz , Dual BandV0404
2021-07-28
2021-07-28 Download
*
AR-837-EA-T
Customized Firmware
The high body temperature is denied to access; 701Client report will display the log with red as alert reminder; the controller’s WG Door output is used as the high temperature alert output
125kHz ,13.56MHz , Dual BandV0404
2021-07-28
2021-07-28 Download
*
AR-837-EA-T
Customized Firmware
Both detecting high body temperature and the recognizing face without wearing a mask are denied to access; 701Client report will display the log with red as alert reminder;the controller’s WG Door output is used as the high temperatur
125kHz ,13.56MHz , Dual BandV0404
2021-07-28
2021-07-28 Download
Catalogues
*
AR-837-EA-T Catalogue
v210331
2021-07-30
*
837 Series Catalogue
V171130
2021-07-30
Manual
*
AR-837-EA-T Manual
V210824
Software
*
701ClientSQL
10V2
2021-09-15
◎Support Unicode, at the same time support file system and database system mode
◎Recommended operating system Win 10 and after
◎The executable file permission has been modified from read and write to read only for Everyone user group
(Please obtain software password from installer)
2021-09-15
*
701ServerSQL
10V2
2021-09-14
◎Support Unicode, at the same time support file system and database system mode
◎Recommended operating system Win 10 and after
◎The executable file permission has been modified from read and write to read only for Everyone user group
(Please obtain software password from installer)
2021-09-14
*
701Server
V902
2019-12-16
Support operating system Win 7 and after
(Please obtain software password from installer)
2019-12-16
*
701Server
V806
2018-12-22
Support operating system Windows XP

*2018-05-23: Extended the window of 3. Line to view all device information
*2017-03-08: Add 331EF fingerprint download/upload.
(Please obtain software password from installer)
2018-12-22
*
701Client
V902
2019-12-13
Support operating system Win 7 and after

2019-11-02 : Supports 401_IO & TCP_IO & Mailbox graphic control function
2019-10-24 : Solve [F Download] for AR-721H old version problem
2019-10-01 : Support two units IP CAM
(Please obtain software password from installer)
2019-12-13
*
701Client
V806
2018-12-14
Support operating system Windows XP

*2018-10-27:Add new feature of displaying DI/DIO status of 321W connected to 721E/Ei-v2
*2018-07-20:Fix the bug when download the single user card data to AR-881EF & AR-725EV2
(Please obtain software password from installer)
2018-12-14
Firmware
*
AR-837-EA-T
Firmware Updating Setting Step
2021-06-01
*
AR-837-EA-T
V0404
2021-07-28
125kHz ,13.56MHz , Dual Band
Standard Firmware
The high body temperature is denied to access; 701Client report will display the log with red as alert reminder
2021-07-28
*
AR-837-EA-T
V0404
2021-07-28
125kHz ,13.56MHz , Dual Band
Customized Firmware
Both detecting high body temperature and the recognizing face without wearing a mask are denied to access; 701Client report will display the log with red as alert reminder;the high temperature alert share the controller’s alarm output
2021-07-28
*
AR-837-EA-T
V0404
2021-07-28
125kHz ,13.56MHz , Dual Band
Customized Firmware
The high body temperature is denied to access; 701Client report will display the log with red as alert reminder; the controller’s WG Door output is used as the high temperature alert output
2021-07-28
*
AR-837-EA-T
V0404
2021-07-28
125kHz ,13.56MHz , Dual Band
Customized Firmware
Both detecting high body temperature and the recognizing face without wearing a mask are denied to access; 701Client report will display the log with red as alert reminder;the controller’s WG Door output is used as the high temperatur
2021-07-28

Resources

Hardware
How to view event record in E-series LCD controllers offline without computer?
Hardware
The Installing Instruction of the new version TCP/IP & Mifare Module on AR-725-E/ 829EV5 / 837-E&EF
Hardware
How to Solve the Disordered Display on the LCD Screen of E Series Controller?
Hardware
Why it takes a long time of AR-837-E’s activation while using RS485 network?
Software
Enabling free access time zone for specific floors via Lift Control software
Certificate Type
File Name
Download
CE Certification
CE_837EF_837E_837_837EE_837P_837W_837EL
SGS Weatherproof Certificate
SGS_837E-EF
FCC Certification
FCC-837E-EF
*

Smart Telecare-Communication integration & SCADA

*

Smart City/Smart Traffic

*

Live Dynamic Face Recognition & License Plate Recognition via IP Camera & Seamiess Event lmage Capature Integration

Category
File Name
View
News
Multifunction Output Port on Enterprise E Series Controller
News
High in Demand: SOYAL Face Recognition AR-837-EA
News
Upgrade and Compatibilty of TCP/ IP Board
News
Selectable Single or Dual Door Control of Enterprise E Controller
News
Guide to SOYAL Security Communication (SSC)
News
AI Devices with Access Control Solutions

How to Order

How to Order

Dear distributors and customers,

Thanks for your support to SOYAL’s products. To ensure your best shopping experience, please read the following notice in detail. We hope that will help you in the process of shopping.

Notice for purchasing online
For first time shopper:

For those first time shopper, please apply for membership. Please click「Create Account」 on the top of the page to apply for membership. After the process of registration SOYAL will review the registration data and confirm the membership, then you start to purchase our products on SOYAL’s official website.

Purchasing Process:

Apply for membership (those who have our membership can directly log in to purchase our products) >> Start Shopping >> Send Inquiry or Get Quotation >> Place Order Online >> Go to My Account to Confirm Order >> Online Payment >> Go to My Account to Check Delivery Status >> Received Order >> Finished

Order delivery :
  • Time needed for delivery :

※ Every time we deliver the order, we send the notification email. Please pay attention to it.

※ We need approx. 7 working days to deliver the order (holidays excluded). The time may be different depending on the destination and stocks availability. The time will be counted from the moment order is paid. Since the availability is not always having sufficient stocks, we need some time to make the arrangement. Sorry for the inconvenience caused.

※ Please let us know if you have any request to make during the ordering process, that way we can ensure the process will go smoothly.

※ For more detail please email us export@soyal.com

 

  • Shipping Rates and Fees:

The Trade term is only EXW.

Choose SOYAL Express (DHL, TNT, Fedex ) Account or EMS for the delivery, SOYAL will calculate the freight fees after checking the weight and package and then notify the customer for payment.

Each order required additional 1% of bank charge for the total order (incl. the freight charge)

 

Method of payment:

What we accept is payment via credit card in advance.

  • Pay online with your credit card:

we accept the following credit cards which are approved for issue: VISA, Master Card and JCB credit card

The currency we accept: only New Taiwan Dollar (NTD). Also, the exchange rate between NTD and US dollars will be adjusted daily based on Taiwan Bank rate

 

Notes after the order is established:

The contents of the order CANNOT be modified after the order is established. Please contact to us if you have to modify your order.

When the order is established, the system will send an email of “notification of establishment of an order” to you with the “Ordering number” so that you can check it. If you don’t receive the email, you can check your order on SOYAL’s official website.

Our employees will count the freight depending on different method of delivery. After the confirmation, we will inform you the total price and the date of delivery by sending an email to you.

If you want to cancel the order, please click “order tracking” and then click “cancel order” BEFORE the payment. Then, we will delete your order. What we have to remind you beforehand is that the order CANNOT be canceled if you finish the payment and the order is delivered. 

 

After Sales Service

SOYAL offer Standard Warranty and SOYAL Extended Warranty Program that can be listed below:

1. Standard Warranty is 12 months warranty against manufacturing defects is guaranteed since the date of shipment under the circumstances of non-natural disaster, damage, non- deliberate damage by people.

2. Extended Warranty Program is extended program of Standard Warranty to prolong the Warranty period in which divided into two different plans.

Plan 1. Directly Add Purchase

Purchase Extended Warranty by the time product is purchased.

Plan 2. Purchase Before Warranty Expires

Purchase the Extended Warranty before the original 12 months warranty expires. If you did not purchase the Extended Warranty when you purchase the product, you can enjoy an opportunity to purchase an extended warranty before the 12 months warranty expires.

 

 

Please refer to the following price list for the additional purchase fee required for the Extended Warranty of the two plans:
 

Extended Warranty Price List

Extendend WarrantyPlan 1. Directly Add PurchasePlan 2. Purchase Before Warranty Expires
Extended to 2  years warranty10% of the Unit Price15% of the Unit Price
Extended to 3  years warranty20% of the Unit Price25% of the Unit Price
Extended to 4  years warranty35% of the Unit Price40% of the Unit Price
Extended to 5  years warranty50% of the Unit Price55% of the Unit Price
Extended to 6  years warranty65% of the Unit Price70% of the Unit Price
Extended to 7  years warranty80% of the Unit Price85% of the Unit Price
Extended to 8  years warranty95% of the Unit Price105% of the Unit Price
Extended to 9  years warranty115% of the Unit Price125% of the Unit Price
Extended to 10  years warranty135% of the Unit Price145% of the Unit Price

Packaging

Product Package ReferenceDimension(cm)

*
*

Inner Box

*

Outer Carton

Accessories

Accessories Type

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