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LCD Card Energy Saver

Achieve the best e-wallet and stored-value solution with LCD screen.
Customized firmware required!

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AR-837-W  Features







  • Capacity to Built-in HID module and HID compilable
  • Capacity to Built-in Voice module
  • Built-in Door Bell button
  •  Illuminated Keypad Design for more visual operation
  • Weatherproof Design for outdoor use◎ RS-485 and TCP/IP communication interface
  • Built-in Watch Dog to prevent the halting
  • User capacity: 16,000; Event logs: 32,000
  •  2 control modes: M4/ M8
  • Access Mode: Card Only, Card or PWD, Card and PWD
  • 63 auto-open zone settings and 16 sets of Auto-Open Zone editable
  • WG port provides anti-pass-back function
  • One more Exit Switch, Door Contact and Door Output to wiegand
  • Built-in Multi-Output: Door Lock/ Alarm/ Arming/ Duress/ Security trigger signal
  • SOYAL software support for networking
  • Easily integrated with SOYAL or others access control system
  • Work attendance check: Push buttons to select Duty on/off work, Leave/Back and Overtime on/off
  • Built-in Real Time Clock & Anti-Tamper functions
  • Flexible to integrate with other equipments
  • 125kHz and 13.56MHz can be used simultaneously two channels
  • Patent for new type of Relay, avoid vibrating to Mis-Trigger
  • TTL & RS-485 serial output for various application and lift control
  • Built-in 16 set of Alarm and 120 days of Holiday setting
  • Menu setting with LCD panel
  • Coordinating with softwares for further application on access control, time attendance, payroll, anddoor/sensor image-monitor function
  • Auto-lock of the keypad for 30 seconds after continuous failed operation by 3 times
  • Including the input of door contact, offering the alarm system of both door opening too long and beingforced to open
  • Intelligent to shift for standalone or networking mode while system disconnected
  • Support Fire buttons to make sure the fire happening, all doors open
  • Supporting AR-721_RB Relay Output module alternates traditional relay module, raise security, resist from stealing, and avoid wrong operation.


Host / Serial

TCP/IPOptional By Order
POEOptional By Order
WG ModuleStandard



Frequency / UID Bits



Don't disturbe
Clean Up
Door StateX2
Door BellX1


Door Lock RelayX1
Alarm RelayX1


Service output
Help output
Door Bell OutputX1
Security OutputX1
Arming OutputX1
Duress OutputX1

Hardware Specifications

User Capacity16,000
Event Log32,000
Net Weight(g)approx. 290
Power Consumption<5W
Power Voltage9~24VDC
Ingress ProtectionIP65
Operating Temperature-20℃ ~ +70℃
Other FeaturesTamper Switch / Tamper Output / WG In Port / WG Out Port / Buzzer


File NameVersionUpdated DateDownload
Full Catalogue
v2101132021-07-30 Download
837 Series Catalogue
V1711302021-07-30 Download
AR-837-E/EF/W Manual
V2107302021-07-30 Download
Full Catalogue
837 Series Catalogue
AR-837-E/EF/W Manual


Certificate Type
File Name
CE Certification

Mifare/Desfire Offline Consumption System


Offline Stored-Value and Consumption Application


Membership Storage and Consumption Management System

File Name
Guide to SOYAL Security Communication (SSC)

How to Order

How to Order

Dear distributors and customers,

Thanks for your support to SOYAL’s products. To ensure your best shopping experience, please read the following notice in detail. We hope that will help you in the process of shopping.

Notice for purchasing online
For first time shopper:

For those first time shopper, please apply for membership. Please click「Create Account」 on the top of the page to apply for membership. After the process of registration SOYAL will review the registration data and confirm the membership, then you start to purchase our products on SOYAL’s official website.

Purchasing Process:

Apply for membership (those who have our membership can directly log in to purchase our products) >> Start Shopping >> Send Inquiry or Get Quotation >> Place Order Online >> Go to My Account to Confirm Order >> Online Payment >> Go to My Account to Check Delivery Status >> Received Order >> Finished

Order delivery :
  • Time needed for delivery :

※ Every time we deliver the order, we send the notification email. Please pay attention to it.

※ We need approx. 7 working days to deliver the order (holidays excluded). The time may be different depending on the destination and stocks availability. The time will be counted from the moment order is paid. Since the availability is not always having sufficient stocks, we need some time to make the arrangement. Sorry for the inconvenience caused.

※ Please let us know if you have any request to make during the ordering process, that way we can ensure the process will go smoothly.

※ For more detail please email us


  • Shipping Rates and Fees:

The Trade term is only EXW.

Choose SOYAL Express (DHL, TNT, Fedex ) Account or EMS for the delivery, SOYAL will calculate the freight fees after checking the weight and package and then notify the customer for payment.

Each order required additional 1% of bank charge for the total order (incl. the freight charge)


Method of payment:

What we accept is payment via credit card in advance.

  • Pay online with your credit card:

we accept the following credit cards which are approved for issue: VISA, Master Card and JCB credit card

The currency we accept: only New Taiwan Dollar (NTD). Also, the exchange rate between NTD and US dollars will be adjusted daily based on Taiwan Bank rate


Notes after the order is established:

The contents of the order CANNOT be modified after the order is established. Please contact to us if you have to modify your order.

When the order is established, the system will send an email of “notification of establishment of an order” to you with the “Ordering number” so that you can check it. If you don’t receive the email, you can check your order on SOYAL’s official website.

Our employees will count the freight depending on different method of delivery. After the confirmation, we will inform you the total price and the date of delivery by sending an email to you.

If you want to cancel the order, please click “order tracking” and then click “cancel order” BEFORE the payment. Then, we will delete your order. What we have to remind you beforehand is that the order CANNOT be canceled if you finish the payment and the order is delivered. 


After Sales Service

SOYAL offer Standard Warranty and SOYAL Extended Warranty Program that can be listed below:

1. Standard Warranty is 12 months warranty against manufacturing defects is guaranteed since the date of shipment under the circumstances of non-natural disaster, damage, non- deliberate damage by people.

2. Extended Warranty Program is extended program of Standard Warranty to prolong the Warranty period in which divided into two different plans.

Plan 1. Directly Add Purchase

Purchase Extended Warranty by the time product is purchased.

Plan 2. Purchase Before Warranty Expires

Purchase the Extended Warranty before the original 12 months warranty expires. If you did not purchase the Extended Warranty when you purchase the product, you can enjoy an opportunity to purchase an extended warranty before the 12 months warranty expires.



Please refer to the following price list for the additional purchase fee required for the Extended Warranty of the two plans:

Extended Warranty Price List

Extendend WarrantyPlan 1. Directly Add PurchasePlan 2. Purchase Before Warranty Expires
Extended to 2  years warranty10% of the Unit Price15% of the Unit Price
Extended to 3  years warranty20% of the Unit Price25% of the Unit Price
Extended to 4  years warranty35% of the Unit Price40% of the Unit Price
Extended to 5  years warranty50% of the Unit Price55% of the Unit Price
Extended to 6  years warranty65% of the Unit Price70% of the Unit Price
Extended to 7  years warranty80% of the Unit Price85% of the Unit Price
Extended to 8  years warranty95% of the Unit Price105% of the Unit Price
Extended to 9  years warranty115% of the Unit Price125% of the Unit Price
Extended to 10  years warranty135% of the Unit Price145% of the Unit Price


Product Package ReferenceDimension(cm)


Inner Box


Outer Carton


Accessories Type

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