Graphic Display Multi-Function Proximity Controller
IP-based controller supporting flush-mount and surface-mount
installations and doorbell function; customizable panel design
enhance overall building image
Access Controller support WEB setting and Graphic Animation feature
STANDALONE & NETWORKING ACCESS CONTROL
Smart Mailbox Integration Application
Offline Cashless Payment & Store Value Application
| B (125Khz) | D (13.56Mhz) | S (Dual Band) | |
| Frequency | ISO18000-2: EM4001 | ISO14443 /ISO 7816-4 Mifare Ultralight, Classic, Plus / DESFire EV1, EV2 / NFC (card simulation) /ISO15693 / Felica | 125kHz:
|
| UID Bits | 64bit | ||
| RF Reading Range | 5-15 cm | 2-5 cm | 2-15 cm |
| Host | RS-485 | Standard | ||
| TCP/IP | Optional By Order | |||
| POE | Optional By Order | |||
| *SSC | Standard | |||
| Serial | UART PORT | Two | ||
*SSC (SOYAL SECURITY COMMUNICATION) :To enchance security of communication
| Egress | Two | ||
| Door Status | Two | ||
| Door Bell | Standard | ||
| Door Lock Relay | Standard | ||
| Alarm Relay | Standard | ||
| Door Bell Output | Standard | ||
| Security Output | Standard | ||
| Arming Output | Standard | ||
| Duress Output | Standard | ||
| Doors | 2 | ||
| User Capacity / Floors Number | 16,000 Users/64 Floors (Standard)；32,000 Users/32 Floors；65,000 Users/16 Floors | ||
| Event Log | 32,000 | ||
| Power Consumption | <5W | ||
| Power Supply | 9-24VDC | ||
| Housing Material | ABS | ||
| Keypad | lluminated Rubber | ||
| Dimension(mm) | AR-837-E : 128(H)X94(W)X40(D)/25(D) AR-837-EE : 128(H)X147(W)X40(D)/25(D) | ||
| Net Weight(g) | AR-837-E : approx.210 AR-837-EE : approx.280 | ||
| Ingress Protection | IP65 | ||
| Operating Temperature | -20℃ ~ +70℃ | ||
| File Name | New features | Frequency | Version | Updated Date | Download |
|---|---|---|---|---|---|
| Catalogues | |||||
 837 Series Catalogue | V171130 | 2021-07-30 | Download | ||
 Vision Series Catalogue | V160910 | 2021-08-02 | Download | ||
 AR-827-E/EE Catalogue | V200505 | 2021-08-02 | Download | ||
| Manual | |||||
 AR-837-E/EF/W Manual | V210730 | 2021-07-30 | Download | ||
| Software | |||||
 701ClientSQL | ◎Support Unicode, at the same time support file system and database system mode ◎Recommended operating system Win 10 and after ◎The executable file permission has been modified from read and write to read only for Everyone user group (Please obtain software password from installer) | 10V2 2021-09-15 | 2021-09-15 | Download | |
 701ServerSQL | ◎Support Unicode, at the same time support file system and database system mode ◎Recommended operating system Win 10 and after ◎The executable file permission has been modified from read and write to read only for Everyone user group (Please obtain software password from installer) | 10V2 2021-09-14 | 2021-09-14 | Download | |
 701Server | Support operating system Win 7 and after (Please obtain software password from installer) | V902 2019-12-16 | 2019-12-16 | Download | |
701Server | Support operating system Windows XP *2018-05-23: Extended the window of 3. Line to view all device information *2017-03-08: Add 331EF fingerprint download/upload. (Please obtain software password from installer) | V806 2018-12-22 | 2018-12-22 | Download | |
 701Client | Support operating system Win 7 and after 2019-11-02 : Supports 401_IO & TCP_IO & Mailbox graphic control function 2019-10-24 : Solve [F Download] for AR-721H old version problem 2019-10-01 : Support two units IP CAM (Please obtain software password from installer) | V902 2019-12-13 | 2019-12-13 | Download | |
701Client | Support operating system Windows XP *2018-10-27:Add new feature of displaying DI/DIO status of 321W connected to 721E/Ei-v2 *2018-07-20:Fix the bug when download the single user card data to AR-881EF & AR-725EV2 (Please obtain software password from installer) | V806 2018-12-14 | 2018-12-14 | Download | |
| Firmware | |||||
 AR-837-E | Firmware Updating Setting Step | 2021-06-01 | Download | ||
AR-837-E | Standard Firmware | 125kHz ,13.56MHz , Dual Band | V0404 2021-06-01 | 2021-06-01 | Download |
AR-837-E | Customized Firmware External Display Board 8 Secs. AUTO_RENEW_LED | 125kHz ,13.56MHz , Dual Band | V0404 2021-06-01 | 2021-05-31 | Download |
AR-837-E | Customized Firmware Body Temperature Access Mode | 125kHz ,13.56MHz , Dual Band | V0404 2021-06-01 | 2021-05-31 | Download |
Cloud Based Mail Reception & Delivery and Mailbox Management System
Facility management system
Multi-Door Access Control / Lift & Mailbox Control System
Offline Stored-Value and Consumption Application
Membership Storage and Consumption Management System
Smart Telecare for Health Living and Home Care
Smart Building-1
Smart Building-2
Smart Buiding-3
【ZHONG NENG TECHNOLOGY - HAI HUA GUO JI JING ZUAN】Access Control & Community Mailbox Management
【XIANG SHUN TECHNOLOGY-YOU JIN TECHNOLOGY 】Access Control Devices
Dear distributors and customers,
Thanks for your support to SOYAL’s products. To ensure your best shopping experience, please read the following notice in detail. We hope that will help you in the process of shopping.
For those first time shopper, please apply for membership. Please click「Create Account」 on the top of the page to apply for membership. After the process of registration SOYAL will review the registration data and confirm the membership, then you start to purchase our products on SOYAL’s official website.
Apply for membership (those who have our membership can directly log in to purchase our products) >> Start Shopping >> Send Inquiry or Get Quotation >> Place Order Online >> Go to My Account to Confirm Order >> Online Payment >> Go to My Account to Check Delivery Status >> Received Order >> Finished
※ Every time we deliver the order, we send the notification email. Please pay attention to it.
※ We need approx. 7 working days to deliver the order (holidays excluded). The time may be different depending on the destination and stocks availability. The time will be counted from the moment order is paid. Since the availability is not always having sufficient stocks, we need some time to make the arrangement. Sorry for the inconvenience caused.
※ Please let us know if you have any request to make during the ordering process, that way we can ensure the process will go smoothly.
※ For more detail please email us export@soyal.com
The Trade term is only EXW.
Choose SOYAL Express (DHL, TNT, Fedex ) Account or EMS for the delivery, SOYAL will calculate the freight fees after checking the weight and package and then notify the customer for payment.
Each order required additional 1% of bank charge for the total order (incl. the freight charge)
Method of payment:
What we accept is payment via credit card in advance.
we accept the following credit cards which are approved for issue: VISA, Master Card and JCB credit card
The currency we accept: only New Taiwan Dollar (NTD). Also, the exchange rate between NTD and US dollars will be adjusted daily based on Taiwan Bank rate
Notes after the order is established:
The contents of the order CANNOT be modified after the order is established. Please contact to us if you have to modify your order.
When the order is established, the system will send an email of “notification of establishment of an order” to you with the “Ordering number” so that you can check it. If you don’t receive the email, you can check your order on SOYAL’s official website.
Our employees will count the freight depending on different method of delivery. After the confirmation, we will inform you the total price and the date of delivery by sending an email to you.
If you want to cancel the order, please click “order tracking” and then click “cancel order” BEFORE the payment. Then, we will delete your order. What we have to remind you beforehand is that the order CANNOT be canceled if you finish the payment and the order is delivered.
SOYAL offer Standard Warranty and SOYAL Extended Warranty Program that can be listed below:
1. Standard Warranty is 12 months warranty against manufacturing defects is guaranteed since the date of shipment under the circumstances of non-natural disaster, damage, non- deliberate damage by people.
2. Extended Warranty Program is extended program of Standard Warranty to prolong the Warranty period in which divided into two different plans.
Plan 1. Directly Add Purchase
Purchase Extended Warranty by the time product is purchased.
Plan 2. Purchase Before Warranty Expires
Purchase the Extended Warranty before the original 12 months warranty expires. If you did not purchase the Extended Warranty when you purchase the product, you can enjoy an opportunity to purchase an extended warranty before the 12 months warranty expires.
Please refer to the following price list for the additional purchase fee required for the Extended Warranty of the two plans:
| Extendend Warranty | Plan 1. Directly Add Purchase | Plan 2. Purchase Before Warranty Expires |
|---|---|---|
| Extended to 2 years warranty | 10% of the Unit Price | 15% of the Unit Price |
| Extended to 3 years warranty | 20% of the Unit Price | 25% of the Unit Price |
| Extended to 4 years warranty | 35% of the Unit Price | 40% of the Unit Price |
| Extended to 5 years warranty | 50% of the Unit Price | 55% of the Unit Price |
| Extended to 6 years warranty | 65% of the Unit Price | 70% of the Unit Price |
| Extended to 7 years warranty | 80% of the Unit Price | 85% of the Unit Price |
| Extended to 8 years warranty | 95% of the Unit Price | 105% of the Unit Price |
| Extended to 9 years warranty | 115% of the Unit Price | 125% of the Unit Price |
| Extended to 10 years warranty | 135% of the Unit Price | 145% of the Unit Price |
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Inner Box
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Outer Carton
Graphic Display Multi-Function Proximity Controller
