Graphic Display Multi-Function Proximity Controller
AR-837-EA◎Dual cameras live dynamic face expression detection
◎Support face registration and face recognition under standalone mode
◎Access denied when using pictures, videos
◎Dynamic Graphics & Emergency Event Pop-up
◎Elevator Scheduled Control (Requires specialized firmware)
◎Cloud Access Control with Active Data Upload via TCP
Select Category
Features
AR-837-EA Features
|
• For 701ServerSQL software [LAN] model selection and Keyless controller Parameter Setting Methods, please refer to FAQ |
For detailed information, please refer to ➤ Instant RFID Integration with PLC for Automated Parking & Machine Control
ACCESS & LIFT CONTROL
DUAL-DOOR CONTROL ON ENTERPRISE E SERIES CONTROLLER AND WIEGAND READER
DUAL CAMERAS LIVE FACE RECOGNITION & ANTI-SPOOFING DETECTION
Introduction to the Application of Enterprise Edition (E) Series Controllers with Roller Shutter Doors
Related Resources ➤Enterprise (E) Series Controllers: Roll Shutter Door, Anti-Tamper, and Various Alarm Applications and Wiring Compilation
- RS-485 and TCP/IP communication interface
- Built-in Watch Dog to prevent the halting, Ingress Protection,
- Built-in set of Alarm, Holiday setting, auto-open zone settings,Auto-Open Zone editable, input of door contact, offering the alarm system of both door opening too long and beingforced to open
- User capacity：16,000 / 32,000 / 65,000
- Lift Contro: 64 floors/32 floors/16 floors
- Data reduancy while system disconnected, identify users and
store event log up to 32000 records - Access Mode: Face only, Card only, PIN only, Card and PIN ,Face and PIN , Face and Card and PIN
- 2 Exit Switch, Door Contact and Door Output to wiegand
- Built-in Multi-Output: Door Lock / Alarm / Arming / Duress /Security trigger signal
- 125kHz and 13.56MHz can be used simultaneously two channelsIntelligent to shift for standalone or networking mode
while system disconnected - Support SOYAL SECURITY COMMUNICATION encryption
(SSC) to enchance security of communication - Capacitor Door Bell Button: Built-in independent capacitor doorbell button and doorbell output, which can be used with various types of door bells for visitors.
Specification
Face Recognition Specifications
| Verification Speed | 1:300 < 3.0 Sec | ||
| Face Capacity | 1000 (recommended for areas with insufficient lighting to limit to under 300 ) | ||
| Image Screen | 2.8 TFT LCD Screen (320*240) | ||
| LCD Screen for Programming | 128*64 Menu LCD Screen | ||
| Camera | RGB(640*480) + IR(640*480) | ||
| Assistant Exposure Light | White LED / IR high brightless LED | ||
| FRR (False Rejection Rate) | FRR ≤ 0.4%(≤300 users) FRR ≤ 0.6%(≤500 users) FRR ≤ 0.8% (501–2000 users) FRR ≤ 1.0% (≥2001 users) |
||
Frequency / UID Bits / RF Reading Range
| S (Dual Band) | |||
| Frequency |
125kHz:
|
||
| UID Bits | 24~64 Bit (Adjustable) | ||
| RF Reading Range | 2-15 cm | ||
*MIFARE and MIFARE Classic, MIFARE DESFire, MIFARE Plus, MIFARE Ultralight are registered trademarks of NXP B.V.
User Capacity / Floors Number / Event Log
| Face Capacity | 1000 (recommended for areas with insufficient lighting to limit to under 300 ) | ||
| User Capacity / Floors Number | 16,000 Users/64 Floors (Default value)；32,000 Users/32 Floors；65,000 Users/16 Floors | ||
| Event Log | 32,000 | ||
DI/DO (Doors Control:2)
| Main Controller | Wiegand Output Port | |
| DI | Egress X1 Door Status X1 |
Egress X1 Door Status X1 |
| Door Lock Output | Door Lock Relay X1 | Open Collector X1 |
| Alarm Output | Relay X1 | |
| Wiegand Port | — | Wiegand Data 0 Intput X1 Wiegand Data 1 Intput X1 Red LED Output X1 Green LED Output X1 Beeper Output X1 |
| Open Collect Output |
Arming Output X1 |
|
| Tamper | Limit switch (1 Form C/ 1000mA / 30VDC) | |
Hardware Specifications
| Power Voltage | 12-24VDC | ||||
| Flash memory | Capacity 32Mb (The user data and event logs can be stored for more than 10 years after power off) |
||||
| RTC | RTC clock can be maintained for 14 days after power off, and the time error per week is within 1 minute (vary depending on the installation environment) | ||||
| CPU | ARM Cortex M3 (32 bits) | ||||
| Power Consumption | <5W | ||||
| Indicator | LED | 6 LED (Green/ Red) | |||
| Buzzer | 1 | ||||
| TAMPER | Limit switch (1 Form C/ 1000mA / 30VDC) | ||||
| LCD Panel | 128*64 (4 line messages, 16 Characters each line) | ||||
| Housing Material | ABS (Fire-proof level: 94V0) | ||||
| Color | Edge: Black / Silver | ||||
| Keypad | lluminated Rubber | ||||
| Dimension (mm) | 128(H)X147(W)X60(D) | ||||
| Net Weight(g) | approx. 340 | ||||
| Ingress Protection | IP65 | ||||
| Environment | Operating Temperature | -20℃ ~ +70℃ | |||
| Storage Temperature | -40℃ to +75℃ | ||||
| Operating Humidity | 0%~90% (non-condensing) | ||||
| Storage Humidity | 0%~95% (non-condensing) | ||||
RFID Crypto / Communication interface
| S (Dual Band) | |||
| RFID Crypto | CC Certification: AES Crypto comply with EAL5+ | ||
| Host | RS-485 (9600 bps) TCP/IP POE (Optional By Order) SSC (Soyal Security Communication) |
||
| Serial | TTL UART (4800~115200 bps) X1 (half-duplex) | ||
| Wiegand Input | Wiegand 26~64 | ||
| Wiegand Output | Wiegand Data 0, Data 1 and Arming Output, Duress Output share the same terminal | ||
*SSC (SOYAL SECURITY COMMUNICATION) :To enchance security of communication
Manual / Firmware
| File Name | New features | Frequency | Version | Updated Date | Download |
|---|---|---|---|---|---|
| Catalogues | |||||
 837 Series Catalogue
|
V171130 | 2021-07-30 | Download | ||
 AR-837-EA Catalogue
|
V220308 | 2022-03-08 | Download | ||
| Manual | |||||
 Software Manual - Enterprise Series HTTP Server
|
V230608 | 2023-06-08 | Download | ||
 AR-837-EA Manual
|
V230719 | 2023-07-19 | Download | ||
| Software | |||||
 701ServerSQL
(Please obtain software password from installer) |
※Ignore any Windows security prompts. This software has passed VirusTotal security inspections and is certified safe to use. | 2026-04-24 | Download | ||
|
701ServerSQL
(Please obtain software password from installer) |
※For migration: Copy original data to C:\ before upgrading. | 2026-06-09 | Download | ||
|
701ServerSQL
(Please obtain software password from installer) |
701ServerSQL Manual | 2024-09-11 | Download | ||
|
701ServerSQL
(Please obtain software password from installer) |
[11V3]Supports Windows 10 and Windows 11 ◎Support MariaDB, MSSQL, Unicode ◎Support Windows Server 2019, 2022, and 2025 |
11V3 2026-05-27 |
2026-05-20 | Download | |
|
701ServerSQL
(Please obtain software password from installer) |
[11V2]Supports Windows 10 and Windows 11 ◎Support MariaDB, MSSQL, Unicode ◎Support Windows Server 2019, 2022, and 2025 |
11V2 2025-02-26 |
2025-02-26 | Download | |
|
701ServerSQL
(Please obtain software password from installer) |
[V902] Supports Windows 7、10、11 | V902 2019-12-16 |
2018-10-31 | Download | |
|
701ServerSQL
(Please obtain software password from installer) |
[ V806] Supports Windows XP and Windows 7、10、11 | V806 2018-10-31 |
2018-10-31 | Download | |
 701ClientSQL
(Please obtain software password from installer) |
※Ignore any Windows security prompts. This software has passed VirusTotal security inspections and is certified safe to use. | 2026-04-24 | Download | ||
|
701ClientSQL
(Please obtain software password from installer) |
※For migration: Copy original data to C:\ before upgrading. | 2026-06-09 | Download | ||
|
701ClientSQL
(Please obtain software password from installer) |
701ClientSQL Manual | 2024-10-17 | Download | ||
|
701ClientSQL
(Please obtain software password from installer) |
[11V3]Supports Windows 10 and Windows 11 ◎Support MariaDB, MSSQL ◎Compatible with 701ServerSQL 11V2 |
11V3 2026-06-01 |
2026-06-01 | Download | |
|
701ClientSQL
(Please obtain software password from installer) |
[ Hex32 ] Supports UID32 HEX mode input |
10V5_Hex32 2024-08-12 |
2024-08-12 | Download | |
|
701ClientSQL
(Please obtain software password from installer) |
[ ABA64 ] Supports ABA64 mode input |
10V5_ABA64 2024-08-12 |
2024-08-12 | Download | |
|
701ClientSQL
(Please obtain software password from installer) |
[ Hex6 ] Supports UID64 HEX mode input |
10V5_Hex64 2024-08-12 |
2024-08-12 | Download | |
|
701ClientSQL
(Please obtain software password from installer) |
[ V902 ] Supports Windows 7、10、11 | V902 2019-12-13 |
2019-12-13 | Download | |
|
701ClientSQL
(Please obtain software password from installer) |
[ V806 ]Supports Windows XP and Windows 7、10、11 | V806 2018-10-31 |
2018-10-31 | Download | |
| Firmware | |||||
 AR-837-EA
|
How to update the firmware of SOYAL controller and other products? | 2022-11-25 | Download | ||
|
AR-837-EA
|
Standard Firmware Whether wearing face mask or not, the face can be recognized to access; but the security level should be set to [ Level Low] if detecting face mask ◎Supports 100M, 1G, and 10G network switches. |
125kHz ,13.56MHz , Dual Band | v0406 2026-02-10 |
2026-02-10 | Download |
|
AR-837-EA
|
Firmware Updating Setting Step | 2022-11-25 | Download | ||
|
AR-837-EA
|
Customized Firmware Only wearing face mask is allowed to access and trigger alert if the recognizing face does not wear a mask |
125kHz ,13.56MHz , Dual Band | V0404 2021-06-17 |
2021-06-17 | Download |
Catalogues
837 Series Catalogue
V171130
2021-07-30
AR-837-EA Catalogue
V220308
2022-03-08
Manual
Software Manual - Enterprise Series HTTP Server
V230608
2023-06-08
AR-837-EA Manual
V230719
2023-07-19
Software
701ServerSQL
(Please obtain software password from installer)
(Please obtain software password from installer)
※Ignore any Windows security prompts. This software has passed VirusTotal security inspections and is certified safe to use.
2026-04-24
701ServerSQL
(Please obtain software password from installer)
(Please obtain software password from installer)
※For migration: Copy original data to C:\ before upgrading.
2026-06-09
701ServerSQL
(Please obtain software password from installer)
(Please obtain software password from installer)
701ServerSQL Manual
2024-09-11
701ServerSQL
(Please obtain software password from installer)
(Please obtain software password from installer)
11V3
2026-05-27
2026-05-27
[11V3]Supports Windows 10 and Windows 11
◎Support MariaDB, MSSQL, Unicode
◎Support Windows Server 2019, 2022, and 2025
◎Support MariaDB, MSSQL, Unicode
◎Support Windows Server 2019, 2022, and 2025
2026-05-20
701ServerSQL
(Please obtain software password from installer)
(Please obtain software password from installer)
11V2
2025-02-26
2025-02-26
[11V2]Supports Windows 10 and Windows 11
◎Support MariaDB, MSSQL, Unicode
◎Support Windows Server 2019, 2022, and 2025
◎Support MariaDB, MSSQL, Unicode
◎Support Windows Server 2019, 2022, and 2025
2025-02-26
701ServerSQL
(Please obtain software password from installer)
(Please obtain software password from installer)
V902
2019-12-16
2019-12-16
[V902] Supports Windows 7、10、11
2018-10-31
701ServerSQL
(Please obtain software password from installer)
(Please obtain software password from installer)
V806
2018-10-31
2018-10-31
[ V806] Supports Windows XP and Windows 7、10、11
2018-10-31
701ClientSQL
(Please obtain software password from installer)
(Please obtain software password from installer)
※Ignore any Windows security prompts. This software has passed VirusTotal security inspections and is certified safe to use.
2026-04-24
701ClientSQL
(Please obtain software password from installer)
(Please obtain software password from installer)
※For migration: Copy original data to C:\ before upgrading.
2026-06-09
701ClientSQL
(Please obtain software password from installer)
(Please obtain software password from installer)
701ClientSQL Manual
2024-10-17
701ClientSQL
(Please obtain software password from installer)
(Please obtain software password from installer)
11V3
2026-06-01
2026-06-01
[11V3]Supports Windows 10 and Windows 11
◎Support MariaDB, MSSQL
◎Compatible with 701ServerSQL 11V2
◎Support MariaDB, MSSQL
◎Compatible with 701ServerSQL 11V2
2026-06-01
701ClientSQL
(Please obtain software password from installer)
(Please obtain software password from installer)
10V5_Hex32
2024-08-12
2024-08-12
[ Hex32 ]
Supports UID32 HEX mode input
Supports UID32 HEX mode input
2024-08-12
701ClientSQL
(Please obtain software password from installer)
(Please obtain software password from installer)
10V5_ABA64
2024-08-12
2024-08-12
[ ABA64 ]
Supports ABA64 mode input
Supports ABA64 mode input
2024-08-12
701ClientSQL
(Please obtain software password from installer)
(Please obtain software password from installer)
10V5_Hex64
2024-08-12
2024-08-12
[ Hex6 ]
Supports UID64 HEX mode input
Supports UID64 HEX mode input
2024-08-12
701ClientSQL
(Please obtain software password from installer)
(Please obtain software password from installer)
V902
2019-12-13
2019-12-13
[ V902 ] Supports Windows 7、10、11
2019-12-13
701ClientSQL
(Please obtain software password from installer)
(Please obtain software password from installer)
V806
2018-10-31
2018-10-31
[ V806 ]Supports Windows XP and Windows 7、10、11
2018-10-31
Firmware
AR-837-EA
How to update the firmware of SOYAL controller and other products?
2022-11-25
AR-837-EA
v0406
2026-02-10
2026-02-10
125kHz ,13.56MHz , Dual Band
Standard Firmware
Whether wearing face mask or not, the face can be recognized to access; but the security level should be set to [ Level Low] if detecting face mask
◎Supports 100M, 1G, and 10G network switches.
Whether wearing face mask or not, the face can be recognized to access; but the security level should be set to [ Level Low] if detecting face mask
◎Supports 100M, 1G, and 10G network switches.
2026-02-10
AR-837-EA
Firmware Updating Setting Step
2022-11-25
AR-837-EA
V0404
2021-06-17
2021-06-17
125kHz ,13.56MHz , Dual Band
Customized Firmware
Only wearing face mask is allowed to access and trigger alert if the recognizing face does not wear a mask
Only wearing face mask is allowed to access and trigger alert if the recognizing face does not wear a mask
2021-06-17
FAQ / Academy
Select
Hardware
How to solve the issue that LCD screen font of E series controller has become garbled?
Hardware
The Installing Instruction of the new version TCP/IP & Mifare Module on AR-725-E / 837-E&EF
Software
How to export access records with text format by 701ClientSQL? Time attendance function highlights.
智慧城市&智慧建築
Smart Telecare-Communication integration & SCADA
Smart City/Smart Traffic
Live Dynamic Face Recognition & License Plate Recognition via IP Camera & Seamiess Event lmage Capature Integration
Category
File Name
View
How to Order
Since established in 1993, SOYAL Technology has been adopting the distribution policy of sales and after-sales service. Due to all SOYAL products are produced with high industrial-grade components, the users can use our products for more than 10 years, in which indicates SOYAL provides a reliable security system with trusted and long-term companionship.
In order to ensure long-term and high-quality after-sale services and maintenance, it is very important to carefully select distributors who can provide good installation and service.
We would advise the customers to take after-sales service as the main consideration before purchasing to avoid any doubts about installation and after-sales service.
In addition to physical distributors, SOYAL also made a variety of online teaching videos and Q&A to help customers quickly find answers as like 24 / 7 services. You are welcome to subscribe our training channel.
In order to ensure long-term and high-quality after-sale services and maintenance, it is very important to carefully select distributors who can provide good installation and service.
We would advise the customers to take after-sales service as the main consideration before purchasing to avoid any doubts about installation and after-sales service.
In addition to physical distributors, SOYAL also made a variety of online teaching videos and Q&A to help customers quickly find answers as like 24 / 7 services. You are welcome to subscribe our training channel.
How to Order
After Sales Service
SOYAL offer Standard Warranty and SOYAL Extended Warranty Program that can be listed below:
1. Standard Warranty is 12 months warranty against manufacturing defects is guaranteed since the date of shipment under the circumstances of non-natural disaster, damage, non- deliberate damage by people.
2. Extended Warranty Program is extended program of Standard Warranty to prolong the Warranty period in which divided into two different plans.
Plan 1. Directly Add Purchase
Purchase Extended Warranty by the time product is purchased.
Plan 2. Purchase Before Warranty Expires
Purchase the Extended Warranty before the original 12 months warranty expires. If you did not purchase the Extended Warranty when you purchase the product, you can enjoy an opportunity to purchase an extended warranty before the 12 months warranty expires.
Please refer to the following price list for the additional purchase fee required for the Extended Warranty of the two plans:
Extended Warranty Price List
| Extendend Warranty | Plan 1. Directly Add Purchase | Plan 2. Purchase Before Warranty Expires |
|---|---|---|
| Extended to 2 years warranty | 10% of the Unit Price | 15% of the Unit Price |
| Extended to 3 years warranty | 20% of the Unit Price | 25% of the Unit Price |
| Extended to 4 years warranty | 35% of the Unit Price | 40% of the Unit Price |
| Extended to 5 years warranty | 50% of the Unit Price | 55% of the Unit Price |
| Extended to 6 years warranty | 65% of the Unit Price | 70% of the Unit Price |
| Extended to 7 years warranty | 80% of the Unit Price | 85% of the Unit Price |
| Extended to 8 years warranty | 95% of the Unit Price | 105% of the Unit Price |
| Extended to 9 years warranty | 115% of the Unit Price | 125% of the Unit Price |
| Extended to 10 years warranty | 135% of the Unit Price | 145% of the Unit Price |
Packaging
Product Package ReferenceDimension(cm)
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x19_6(W)x13_3(D).png)
Inner Box
x39(W)x49(D).png)
Outer Carton
Accessories
Accessories Type
RFID LCD Fingerprint Access Controller
AR-837-EF9DO
Graphic Display Multi-Function Proximity Controller
AR-837-EAR-837-EE
Graphic Display Proximity / QR Code Controller
AR-837-EL
LCD Card Energy Saver
AR-837-W
DESFire Card Encoder
(Standalone Offline Type)