Error

The troubleshooting steps when card meet time zone error

28/05/2018JuliaNo CommentsError, time, zone

Serial NO.:T003002-EN Date of Editing:2012-09-06 Question:The troubleshooting steps when card meet time zone error Answer:

When I try to save the user parameter, it shows error message. How can I solve this problem?

24/05/2018AdaNo CommentsError, message

Serial NO.: S00304004-EN Date of Editing: 2013-07-15 Question: When I try to save the user parameter, it shows error message. How can I solve this problem? Answer: When I try to save the user parameter, it shows error message as below picture. The reason it shows error message is that you input some data exceed...

what is the reason to cause the error event log on Web-Base?

23/05/2018AmberNo CommentsError, Event, Log, Web-Base

Serial NO.: H03317008_EN Date of Editing: 2013-08-29 Question: what is the reason to cause the error event log on Web-Base? Answer: Problem Description: One Customer purchase AR-829E-V5 and use “Web-Base” function to check daily event log , everything is well at first, but after using for several months , Web-Base start to display error event log as...

what is the reason to cause the error display on V5 LCD Screen?

23/05/2018AmberNo Comments821E-V5, display, Error

Serial NO.: H03317009_EN Date of Editing: 2013-09-13 Question: what is the reason to cause the error display on V5 LCD Screen? Answer: Problem Description： One Customer purchase one new AR-829E-V5 and the screen show error after use for a while as below picture shown: Problem Solving： The reason caused the issue is that the firmware...

Why the new controllers keep flashing red light when power on?

22/05/2018AmberNo Commentsalarm, arming, Error, flash, led, red

Serial NO.: H00117013-EN Date of Editing: 2015-07-10 Question: Why the new controllers keep flashing red light when power on? Answer: n Problem Description: The default mode for new controller is arming mode. If you don’t connect door contact with controller, it cannot detect the door status and it will keep flashing red light. n Problem Solving: The...

When presenting card to 727H connected with 716E, why did 727H Screen display “LAN Comm. Error” message?

22/05/2018AmberNo Comments727H, Comm, Error, LAN

Serial NO.: H00217012-EN Date of Editing: 2015-07-24 Question: When presenting card to 727H connected with 716E, why did 727H Screen display “LAN Comm. Error” message? Answer: When 727H get offline with 716E and the user still try to present card to 727H within 10 seconds,727H seem no response to presenting card, but the screen will...

Tag: Error

The troubleshooting steps when card meet time zone error

When I try to save the user parameter, it shows error message. How can I solve this problem?

what is the reason to cause the error event log on Web-Base?

what is the reason to cause the error display on V5 LCD Screen?

Why the new controllers keep flashing red light when power on?

When presenting card to 727H connected with 716E, why did 727H Screen display “LAN Comm. Error” message?

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