- The normal maintenance periods is about 7 work-days. In order to speed up the repair process, please describe the problem as clear as possible, otherwise the maintenance days will be prolonged.
- Warranty components during the warranty period are free of charge as long as complying with the warranty terms.
- The Payment way can be chosen online credit card or Transfer by T/T remittance
After generating the online repair report, we will send an email to you to confirm about RMA and the details of the remittance. Please be sure to confirm whether each product need to be repaired not and also tick the agreed items, finally return the email or fax back to +886-2-2691-8031 Thank you!
If you have any questions about RMA or operating online form, please be kind to contact us through the following information:
Customer Service Tel : +886-2-2691-8031
Contact Mailbox : firstname.lastname@example.org
Service hours : Monday to Friday: 8:30~17:30, closed on Saturday, Sunday and national holidays