Since October 2021, SOYAL RMA Service term has been partially updated.
- Since RS485 network communication chip is often burnt caused by improper wiring on site or even wrong wiring, RS485 IC belongs to a consumable component that is no longer included in the warranty components.
- Since RELAY is often burnt caused by wrong wiring on site or overload of the contact, RELAY belongs to a consumable component that is no longer included in the warranty components.
- Due to the rapid generation of electronic peripherals and components, it is extremely difficult to obtain these components on the old devices that have been used for more than 5 years, a basic inspection fees of USD5.0 will be charged.
We apologize for any inconvenience caused by and thank you for your understanding.