SOYAL TECHNOLOGY CO., LTD

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SOYAL RMA Service Announcement
2021-10-21
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Since October 2021, SOYAL RMA Service term has been partially updated.

  • Since RS485 network communication chip is often burnt caused by improper wiring on site or even wrong wiring, RS485 IC belongs to a consumable component that is no longer included in the warranty components.
  • Since RELAY is often burnt caused by wrong wiring on site or overload of the contact, RELAY belongs to a consumable component that is no longer included in the warranty components.
  • Due to the rapid generation of electronic peripherals and components, it is extremely difficult to obtain these components on the old devices that have been used for more than 5 years,  a basic inspection fees of USD5.0 will be charged.

We apologize for any inconvenience caused by and thank you for your understanding.

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