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AR-837-EF9DO

RFID LCD Fingerprint Access Controller

Built-in Door Bell button / Illuminated Keypad Design / Weatherproof / HID embedded module (Option)

Select Category

Features

360 degree pictures

AR-837-EF9DO Features

 

Access Controller support WEB setting and Graphic Animation feature 

 

 

 

 

 

 

 

 

 

 

STANDALONE & NETWORKING ACCESS CONTROL

 

Smart Mailbox Integration Application

 

  • Capacity to Built-in HID module and HID compilable
  • Capacity to Built-in Voice module
  • Built-in Door Bell button
  • Illuminated Keypad Design for more visual operation
  • Weatherproof Design for outdoor use
  • High security Biometrics Device, the finger is the only key
  • RS-485 and TCP/IP communication interface
  • User capacity: 16,000; Event log: 32,000
  • Fingerprint-User capacity: 4,500~9000 (2~1 fingers for each user)
  • High recognition rate of fingerprint reader(FRR): <0.1%
  • Fingerprint Sensor can option the Optical Sensor(DO) or the Capasitive Sensor(MT)
  • Auth. Speed (1:N): 0.97Sec.(DO) / 0.65Sec.(MT)
  • Access modes: Finger only, Card and Finger, Card or PIN and Finger, Card and PIN and Finger
  • Built-in Watch Dog to prevent the halting
  • 2 control modes: M4/ M8
  • 63 auto-open zone settings and 16 sets of Auto-Open Zone editable
  • WG port provides anti-pass-back function
  • One more Exit Switch, Door Contact and Door Output to wiegand
  •  Built-in Multi-Output: Door Lock/ Alarm/ Arming/ Duress/ Security trigger signal
  • SOYAL software support for networking
  • Easily integrated with SOYAL or others access control system
  • Work attendance check: Push buttons to select Duty on/off work, Leave/Back and Overtime on/off
  • Built-in Real Time Clock & Anti-Tamper functions
  • Flexible to integrate with other equipments
  • 125kHz and 13.56MHz can be used simultaneously two channels
  • Patent for new type of Relay, avoid vibrating to Mis-Trigger
  • RS-485 serial output for various application and lift control
  • Built-in 16 set of Alarm and 120 days of Holiday setting
  • Menu setting with LCD panel
  • Coordinating with softwares for further application on access control, time attendance, payroll, anddoor/sensor image-monitor function
  • Auto-lock of the keypad for 30 seconds after continuous failed operation by 3 times
  • Including the input of door contact, offering the alarm system of both door opening too long and beingforced to open
  • Intelligent to shift for standalone or networking mode while system disconnected
  • Support Fire buttons to make sure the fire happening, all doors open
  • Supporting AR-721_RB Relay Output module alternates traditional relay module, raise security, resist from stealing, and avoid wrong operation.
  • 2 sets of Auto-Open Zone editable by standalone operation

Specification

Frequency / UID Bits / RF Reading Range

 
 B (125Khz)D (13.56Mhz)S (Dual Band)
Frequency

ISO18000-2: EM4001
and EM4095 compatible

ISO14443 /ISO 7816-4 Mifare Ultralight, Classic, Plus / DESFire EV1, EV2 / NFC (card simulation) /ISO15693 / Felica

125kHz:
ISO18000-2: EM4001
and EM4095 compatible


13.56MHz:
ISO14443 /ISO 7816-4 Mifare Ultralight, Classic, Plus / DESFire EV1, EV2 / NFC (card simulation) /ISO15693 / Felica

UID Bits64bit
RF Reading Range5-15 cm2-5 cm2-15 cm

 

 

Host / Serial

 
HostRS-485Standard
TCP/IPOptional By Order
POEOptional By Order
*SSCStandard
SerialUART PORTStandard

*SSC (SOYAL SECURITY COMMUNICATION) :To enchance security of communication

DI

 
EgressTwo
Door StatusTwo
Door BellStandard

RO

 
Door Lock RelayStandard
Alarm RelayStandard

DO

 
Door Bell OutputStandard
Security OutputStandard
Arming OutputStandard
Duress OutputStandard

Doors / User Capacity / Floors Number / Event Log

 
Doors2
User Capacity / Floors Number16,000 Users/64 Floors (Standard);32,000 Users/32 Floors;65,000 Users/16 Floors
Event Log32,000

Hardware Specifications

 
Power Consumption<5W
Power Supply9-24VDC
Housing MaterialABS
Keypadlluminated Rubber
Dimension(mm)128(H)X147(W)X65(D)/30(D)
Net Weight(g)approx. 350
Ingress ProtectionIP65
Operating Temperature-20℃ ~ +50℃

Fingerprint Specifications

 
FP Sensor TypeOptical Sensor
FRR<1%
Image Resolution500dpi
Fingerprint Capacity9000FP
Total Users with FP Capacity4500 User (1-2 fingerprints for each user)
Identification Speed (1:1000)<0.7sec
Sensible Temperature+30°C to +31°C

Download

File NameNew featuresFrequencyVersionUpdated DateDownload
Catalogues
*
837 Series Catalogue
V1711302021-07-30 Download
*
AR-837-EF3DO Catalogue
V160901 Download
*
837 Series Catalogue-1
V2004242021-08-02 Download
Manual
*
AR-837-E/EF/W Manual
V2107302021-07-30 Download
Software
*
701ClientSQL
◎Support Unicode, at the same time support file system and database system mode
◎Recommended operating system Win 10 and after
◎The executable file permission has been modified from read and write to read only for Everyone user group
(Please obtain software password from installer)
10V2
2021-09-15
2021-09-15 Download
*
701ServerSQL
◎Support Unicode, at the same time support file system and database system mode
◎Recommended operating system Win 10 and after
◎The executable file permission has been modified from read and write to read only for Everyone user group
(Please obtain software password from installer)
10V2
2021-09-14
2021-09-14 Download
*
701Server
Support operating system Win 7 and after
(Please obtain software password from installer)
V902
2019-12-16
2019-12-16 Download
*
701Server
Support operating system Windows XP

*2018-05-23: Extended the window of 3. Line to view all device information
*2017-03-08: Add 331EF fingerprint download/upload.
(Please obtain software password from installer)
V806
2018-12-22
2018-12-22 Download
*
701Client
Support operating system Win 7 and after

2019-11-02 : Supports 401_IO & TCP_IO & Mailbox graphic control function
2019-10-24 : Solve [F Download] for AR-721H old version problem
2019-10-01 : Support two units IP CAM
(Please obtain software password from installer)
V902
2019-12-13
2019-12-13 Download
*
701Client
Support operating system Windows XP

*2018-10-27:Add new feature of displaying DI/DIO status of 321W connected to 721E/Ei-v2
*2018-07-20:Fix the bug when download the single user card data to AR-881EF & AR-725EV2
(Please obtain software password from installer)
V806
2018-12-14
2018-12-14 Download
Firmware
*
AR-837-EF9DO
Firmware Updating Setting Step2021-06-01 Download
*
AR-837-EF9DO
Standard Firmware125kHz ,13.56MHz , Dual BandV0404
2021-06-01
2021-06-01 Download
*
AR-837-EF9DO
Customized Firmware: AUTO_LIFT125kHz ,13.56MHz , Dual BandV0403
2020-12-04
2021-05-31 Download
*
AR-837-EF9DO
Customized Firmware
Dual Finger Check
125kHz ,13.56MHz , Dual BandV0403
2020-02-19
2021-05-31 Download
*
AR-837-EF9DO
Customized Firmware: ERR_CARD_ON_ALARM125kHz ,13.56MHz , Dual BandV0403
2020-10-29
2021-05-31 Download
Catalogues
*
837 Series Catalogue
V171130
2021-07-30
*
AR-837-EF3DO Catalogue
V160901
*
837 Series Catalogue-1
V200424
2021-08-02
Manual
*
AR-837-E/EF/W Manual
V210730
2021-07-30
Software
*
701ClientSQL
10V2
2021-09-15
◎Support Unicode, at the same time support file system and database system mode
◎Recommended operating system Win 10 and after
◎The executable file permission has been modified from read and write to read only for Everyone user group
(Please obtain software password from installer)
2021-09-15
*
701ServerSQL
10V2
2021-09-14
◎Support Unicode, at the same time support file system and database system mode
◎Recommended operating system Win 10 and after
◎The executable file permission has been modified from read and write to read only for Everyone user group
(Please obtain software password from installer)
2021-09-14
*
701Server
V902
2019-12-16
Support operating system Win 7 and after
(Please obtain software password from installer)
2019-12-16
*
701Server
V806
2018-12-22
Support operating system Windows XP

*2018-05-23: Extended the window of 3. Line to view all device information
*2017-03-08: Add 331EF fingerprint download/upload.
(Please obtain software password from installer)
2018-12-22
*
701Client
V902
2019-12-13
Support operating system Win 7 and after

2019-11-02 : Supports 401_IO & TCP_IO & Mailbox graphic control function
2019-10-24 : Solve [F Download] for AR-721H old version problem
2019-10-01 : Support two units IP CAM
(Please obtain software password from installer)
2019-12-13
*
701Client
V806
2018-12-14
Support operating system Windows XP

*2018-10-27:Add new feature of displaying DI/DIO status of 321W connected to 721E/Ei-v2
*2018-07-20:Fix the bug when download the single user card data to AR-881EF & AR-725EV2
(Please obtain software password from installer)
2018-12-14
Firmware
*
AR-837-EF9DO
Firmware Updating Setting Step
2021-06-01
*
AR-837-EF9DO
V0404
2021-06-01
125kHz ,13.56MHz , Dual Band
Standard Firmware
2021-06-01
*
AR-837-EF9DO
V0403
2020-12-04
125kHz ,13.56MHz , Dual Band
Customized Firmware: AUTO_LIFT
2021-05-31
*
AR-837-EF9DO
V0403
2020-02-19
125kHz ,13.56MHz , Dual Band
Customized Firmware
Dual Finger Check
2021-05-31
*
AR-837-EF9DO
V0403
2020-10-29
125kHz ,13.56MHz , Dual Band
Customized Firmware: ERR_CARD_ON_ALARM
2021-05-31

Resources

Hardware
After reset AR-837-EF, the fingerprint sensor has no response. How to solve it?
Hardware
How to get the Image Quality of Enrolled fingerprint on AR-837EF-9000DO?
Hardware
How to know if the User Address have already existed the enrolled fingerprint for AR-837-EF?
Certificate Type
File Name
Download
CE Certification
CE_837EF_837E_837_837EE_837P_837W_837EL
SGS Weatherproof Certificate
SGS_837E-EF
FCC Certification
FCC-837E-EF
*

Smart City/Smart Traffic

*

【XING FU WU XIAN-QUAN SHEN DIAN ZI】Fingerprint Controller

Category
File Name
View
News
Multifunction Output Port on Enterprise E Series Controller
News
Upgrade and Compatibilty of TCP/ IP Board
News
Selectable Single or Dual Door Control of Enterprise E Controller
News
Guide to SOYAL Security Communication (SSC)
News
AI Devices with Access Control Solutions

How to Order

How to Order

Dear distributors and customers,

Thanks for your support to SOYAL’s products. To ensure your best shopping experience, please read the following notice in detail. We hope that will help you in the process of shopping.

Notice for purchasing online
For first time shopper:

For those first time shopper, please apply for membership. Please click「Create Account」 on the top of the page to apply for membership. After the process of registration SOYAL will review the registration data and confirm the membership, then you start to purchase our products on SOYAL’s official website.

Purchasing Process:

Apply for membership (those who have our membership can directly log in to purchase our products) >> Start Shopping >> Send Inquiry or Get Quotation >> Place Order Online >> Go to My Account to Confirm Order >> Online Payment >> Go to My Account to Check Delivery Status >> Received Order >> Finished

Order delivery :
  • Time needed for delivery :

※ Every time we deliver the order, we send the notification email. Please pay attention to it.

※ We need approx. 7 working days to deliver the order (holidays excluded). The time may be different depending on the destination and stocks availability. The time will be counted from the moment order is paid. Since the availability is not always having sufficient stocks, we need some time to make the arrangement. Sorry for the inconvenience caused.

※ Please let us know if you have any request to make during the ordering process, that way we can ensure the process will go smoothly.

※ For more detail please email us export@soyal.com

 

  • Shipping Rates and Fees:

The Trade term is only EXW.

Choose SOYAL Express (DHL, TNT, Fedex ) Account or EMS for the delivery, SOYAL will calculate the freight fees after checking the weight and package and then notify the customer for payment.

Each order required additional 1% of bank charge for the total order (incl. the freight charge)

 

Method of payment:

What we accept is payment via credit card in advance.

  • Pay online with your credit card:

we accept the following credit cards which are approved for issue: VISA, Master Card and JCB credit card

The currency we accept: only New Taiwan Dollar (NTD). Also, the exchange rate between NTD and US dollars will be adjusted daily based on Taiwan Bank rate

 

Notes after the order is established:

The contents of the order CANNOT be modified after the order is established. Please contact to us if you have to modify your order.

When the order is established, the system will send an email of “notification of establishment of an order” to you with the “Ordering number” so that you can check it. If you don’t receive the email, you can check your order on SOYAL’s official website.

Our employees will count the freight depending on different method of delivery. After the confirmation, we will inform you the total price and the date of delivery by sending an email to you.

If you want to cancel the order, please click “order tracking” and then click “cancel order” BEFORE the payment. Then, we will delete your order. What we have to remind you beforehand is that the order CANNOT be canceled if you finish the payment and the order is delivered. 

 

After Sales Service

SOYAL offer Standard Warranty and SOYAL Extended Warranty Program that can be listed below:

1. Standard Warranty is 12 months warranty against manufacturing defects is guaranteed since the date of shipment under the circumstances of non-natural disaster, damage, non- deliberate damage by people.

2. Extended Warranty Program is extended program of Standard Warranty to prolong the Warranty period in which divided into two different plans.

Plan 1. Directly Add Purchase

Purchase Extended Warranty by the time product is purchased.

Plan 2. Purchase Before Warranty Expires

Purchase the Extended Warranty before the original 12 months warranty expires. If you did not purchase the Extended Warranty when you purchase the product, you can enjoy an opportunity to purchase an extended warranty before the 12 months warranty expires.

 

 

Please refer to the following price list for the additional purchase fee required for the Extended Warranty of the two plans:
 

Extended Warranty Price List

Extendend WarrantyPlan 1. Directly Add PurchasePlan 2. Purchase Before Warranty Expires
Extended to 2  years warranty10% of the Unit Price15% of the Unit Price
Extended to 3  years warranty20% of the Unit Price25% of the Unit Price
Extended to 4  years warranty35% of the Unit Price40% of the Unit Price
Extended to 5  years warranty50% of the Unit Price55% of the Unit Price
Extended to 6  years warranty65% of the Unit Price70% of the Unit Price
Extended to 7  years warranty80% of the Unit Price85% of the Unit Price
Extended to 8  years warranty95% of the Unit Price105% of the Unit Price
Extended to 9  years warranty115% of the Unit Price125% of the Unit Price
Extended to 10  years warranty135% of the Unit Price145% of the Unit Price

Packaging

Product Package ReferenceDimension(cm)

*
*

Inner Box

*

Outer Carton

Accessories

Accessories Type

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