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AR-837-EF9DO

RFID LCD Fingerprint Access Controller

Built-in Door Bell button / Illuminated Keypad Design / Weatherproof / HID embedded module (Option)

Select Category

Features

360 degree pictures

AR-837-EF9DO Features

 

Access Controller support WEB setting and Graphic Animation feature 

 

 

 

 

 

 

 

 

 

 

 

STANDALONE & NETWORKING ACCESS CONTROL

 

Smart Mailbox Integration Application

 

  • Capacity to Built-in HID module and HID compilable
  • Capacity to Built-in Voice module
  • Built-in Door Bell button
  • Illuminated Keypad Design for more visual operation
  • Weatherproof Design for outdoor use
  • High security Biometrics Device, the finger is the only key
  • RS-485 and TCP/IP communication interface
  • User capacity: 16,000; Event log: 32,000
  • Fingerprint-User capacity: 4,500~9000 (2~1 fingers for each user)
  • High recognition rate of fingerprint reader(FRR): <0.1%
  • Fingerprint Sensor can option the Optical Sensor(DO) or the Capasitive Sensor(MT)
  • Auth. Speed (1:N): 0.97Sec.(DO) / 0.65Sec.(MT)
  • Access modes: Finger only, Card and Finger, Card or PIN and Finger, Card and PIN and Finger
  • Built-in Watch Dog to prevent the halting
  • 2 control modes: M4/ M8
  • 63 auto-open zone settings and 16 sets of Auto-Open Zone editable
  • WG port provides anti-pass-back function
  • One more Exit Switch, Door Contact and Door Output to wiegand
  •  Built-in Multi-Output: Door Lock/ Alarm/ Arming/ Duress/ Security trigger signal
  • SOYAL software support for networking
  • Easily integrated with SOYAL or others access control system
  • Work attendance check: Push buttons to select Duty on/off work, Leave/Back and Overtime on/off
  • Built-in Real Time Clock & Anti-Tamper functions
  • Flexible to integrate with other equipments
  • 125kHz and 13.56MHz can be used simultaneously two channels
  • Patent for new type of Relay, avoid vibrating to Mis-Trigger
  • RS-485 serial output for various application and lift control
  • Built-in 16 set of Alarm and 120 days of Holiday setting
  • Menu setting with LCD panel
  • Coordinating with softwares for further application on access control, time attendance, payroll, anddoor/sensor image-monitor function
  • Auto-lock of the keypad for 30 seconds after continuous failed operation by 3 times
  • Including the input of door contact, offering the alarm system of both door opening too long and beingforced to open
  • Intelligent to shift for standalone or networking mode while system disconnected
  • Support Fire buttons to make sure the fire happening, all doors open
  • Supporting AR-721_RB Relay Output module alternates traditional relay module, raise security, resist from stealing, and avoid wrong operation.
  • 2 sets of Auto-Open Zone editable by standalone operation

Specification

Frequency / UID Bits / RF Reading Range

 
 B (125Khz)D (13.56Mhz)S (Dual Band)
Frequency

ISO18000-2: EM4001
and EM4095 compatible

ISO14443 /ISO 7816-4 Mifare Ultralight, Classic, Plus / DESFire EV1, EV2 / NFC (card simulation) /ISO15693 / Felica

125kHz:
ISO18000-2: EM4001
and EM4095 compatible


13.56MHz:
ISO14443 /ISO 7816-4 Mifare Ultralight, Classic, Plus / DESFire EV1, EV2 / NFC (card simulation) /ISO15693 / Felica

UID Bits24~64 Bit  (Adjustable)
RF Reading Range5-15 cm2-5 cm2-15 cm

 

 

Crypto / Communication interface

 B (125Khz)D (13.56Mhz)S (Dual Band)
CryptoCC Certification: AES Crypto comply with EAL5+
HostRS-485 (9600 bps)
TCP/IP (Optional By Order)
POE  (Optional By Order)
SSC (Soyal Security Communication)
SerialTTL UART (4800~115200 bps) X1 (half-duplex)
Wiegand InputWiegand 26~64
Wiegand OutputWiegand Data 0, Data 1 and Arming Output, Duress Output share the same terminal

*SSC (SOYAL SECURITY COMMUNICATION) :To enchance security of communication

DI/ DO

 
DI Egress X2
Door Status X2
Relay ouputDoor Lock Relay
Alarm Relay
Open Collect Output

Arming Output
Security trigger signal
Duress Output
Alarm Output
Wiegand Port open door

Doors / User Capacity / Floors Number / Event Log

Doors2
User Capacity / Floors Number16,000 Users/64 Floors (Default value);32,000 Users/32 Floors;65,000 Users/16 Floors
Event Log32,000

Hardware Specifications

 
Power Voltage 9-24VDC
Power Consumption <5W
IndicatorLED6 LED (Green/ Red)
Buzzer1
TAMPERLimit switch/  1 Form C/ 1000mA / 30VDC
LCD Panel128*64 (4 line messages, 16 Characters each line)
Housing MaterialABS
ColorEdge: Black / Silver
Keypadlluminated Rubber
Dimension (mm)Roof Type128(H)X147(W)X73(D)
Standard Type128(H)X147(W)X65(D)
Net Weight(g)approx. 320
Ingress ProtectionIP65
EnvironmentOperating Temperature-20℃ ~ +70℃
Storage Temperature-40℃ to +75℃
Operating Humidity0%~90% (non-condensing)
Storage Humidity0%~95% (non-condensing)

Fingerprint Specifications

 
FP Sensor TypeOptical Sensor
FRR<1%
Image Resolution500dpi
Fingerprint Capacity9000FP
Total Users with FP Capacity4500 User (1-2 fingerprints for each user)
Identification Speed (1:1000)<0.7sec
Sensible Temperature+30°C to +31°C

Download

File NameNew featuresFrequencyVersionUpdated DateDownload
Catalogues
*
837 Series Catalogue
V1711302021-07-30 Download
*
AR-837-EF3DO Catalogue
V160901 Download
*
AR-837-EF Catalogue
V2203112022-03-11 Download
Manual
*
AR-837-E/EE/EF/ER/W Manual
V2206212022-06-21 Download
*
Software Manual - Enterprise Series HTTP Server
V2110132021-10-13 Download
Software
*
701ClientSQL
【Standard Version】
◎Support MySQL
◎Support Multi-Area feature
◎Support Unicode, at the same time support file system and database system mode
◎Recommended operating system Win 10 and after
◎The executable file permission has been modified from read and write to read only for Everyone user group
◎Quick guide can be found on Local Disk C of 701Client C:\Program Files (x86)\701Client
(Please obtain software password from installer)
10V3
2022-06-13
2022-06-13 Download
*
701ServerSQL
◎Support MySQL
◎Support MariaDB
◎Support Multi-Area feature
◎Support Unicode, at the same time support file system and database system mode
◎Recommended operating system Win 10 and after
◎The executable file permission has been modified from read and write to read only for Everyone user group
◎Quick guide can be found on Local Disk C of 701Server C:\Program Files (x86)\701Server
(Please obtain software password from installer)
10V4
2022-06-03
2022-06-03 Download
*
701Server
Support operating system Win 7 and after
(Please obtain software password from installer)
V902
2019-12-16
2019-12-16 Download
*
701Server
Support operating system Windows XP

*2018-05-23: Extended the window of 3. Line to view all device information
*2017-03-08: Add 331EF fingerprint download/upload.
(Please obtain software password from installer)
V806
2018-12-22
2018-12-22 Download
*
701Client
Support operating system Win 7 and after

2019-11-02 : Supports 401_IO & TCP_IO & Mailbox graphic control function
2019-10-24 : Solve [F Download] for AR-721H old version problem
2019-10-01 : Support two units IP CAM
(Please obtain software password from installer)
V902
2019-12-13
2019-12-13 Download
*
701Client
Support operating system Windows XP

*2018-10-27:Add new feature of displaying DI/DIO status of 321W connected to 721E/Ei-v2
*2018-07-20:Fix the bug when download the single user card data to AR-881EF & AR-725EV2
(Please obtain software password from installer)
V806
2018-12-14
2018-12-14 Download
*
701Client
Support operating system Windows XP

*2018-10-27:Add new feature of displaying DI/DIO status of 321W connected to 721E/Ei-v2
*2018-07-20:Fix the bug when download the single user card data to AR-881EF & AR-725EV2
(Please obtain software password from installer)
V806
2018-12-14
2018-12-14 Download
Firmware
*
AR-837-EF9DO
Standard Firmware125kHz ,13.56MHz , Dual BandV0404
2022-04-19
2022-04-19 Download
*
AR-837-EF9DO
Firmware Updating Setting Step2021-06-01 Download
*
AR-837-EF9DO
Customized Firmware: AUTO_LIFT125kHz ,13.56MHz , Dual BandV0403
2020-12-04
2021-05-31 Download
*
AR-837-EF9DO
Customized Firmware
Dual Finger Check
125kHz ,13.56MHz , Dual BandV0403
2020-02-19
2021-05-31 Download
*
AR-837-EF9DO
Customized Firmware: ERR_CARD_ON_ALARM125kHz ,13.56MHz , Dual BandV0403
2020-10-29
2021-05-31 Download
*
AR-837-EF9DO
Customized Firmware: Swipe card first then fingeprint125kHz ,13.56MHz , Dual BandV0404
2022-05-05
2022-05-05 Download
Catalogues
*
837 Series Catalogue
V171130
2021-07-30
*
AR-837-EF3DO Catalogue
V160901
*
AR-837-EF Catalogue
V220311
2022-03-11
Manual
*
AR-837-E/EE/EF/ER/W Manual
V220621
2022-06-21
*
Software Manual - Enterprise Series HTTP Server
V211013
2021-10-13
Software
*
701ClientSQL
10V3
2022-06-13
【Standard Version】
◎Support MySQL
◎Support Multi-Area feature
◎Support Unicode, at the same time support file system and database system mode
◎Recommended operating system Win 10 and after
◎The executable file permission has been modified from read and write to read only for Everyone user group
◎Quick guide can be found on Local Disk C of 701Client C:\Program Files (x86)\701Client
(Please obtain software password from installer)
2022-06-13
*
701ServerSQL
10V4
2022-06-03
◎Support MySQL
◎Support MariaDB
◎Support Multi-Area feature
◎Support Unicode, at the same time support file system and database system mode
◎Recommended operating system Win 10 and after
◎The executable file permission has been modified from read and write to read only for Everyone user group
◎Quick guide can be found on Local Disk C of 701Server C:\Program Files (x86)\701Server
(Please obtain software password from installer)
2022-06-03
*
701Server
V902
2019-12-16
Support operating system Win 7 and after
(Please obtain software password from installer)
2019-12-16
*
701Server
V806
2018-12-22
Support operating system Windows XP

*2018-05-23: Extended the window of 3. Line to view all device information
*2017-03-08: Add 331EF fingerprint download/upload.
(Please obtain software password from installer)
2018-12-22
*
701Client
V902
2019-12-13
Support operating system Win 7 and after

2019-11-02 : Supports 401_IO & TCP_IO & Mailbox graphic control function
2019-10-24 : Solve [F Download] for AR-721H old version problem
2019-10-01 : Support two units IP CAM
(Please obtain software password from installer)
2019-12-13
*
701Client
V806
2018-12-14
Support operating system Windows XP

*2018-10-27:Add new feature of displaying DI/DIO status of 321W connected to 721E/Ei-v2
*2018-07-20:Fix the bug when download the single user card data to AR-881EF & AR-725EV2
(Please obtain software password from installer)
2018-12-14
*
701Client
V806
2018-12-14
Support operating system Windows XP

*2018-10-27:Add new feature of displaying DI/DIO status of 321W connected to 721E/Ei-v2
*2018-07-20:Fix the bug when download the single user card data to AR-881EF & AR-725EV2
(Please obtain software password from installer)
2018-12-14
Firmware
*
AR-837-EF9DO
V0404
2022-04-19
125kHz ,13.56MHz , Dual Band
Standard Firmware
2022-04-19
*
AR-837-EF9DO
Firmware Updating Setting Step
2021-06-01
*
AR-837-EF9DO
V0403
2020-12-04
125kHz ,13.56MHz , Dual Band
Customized Firmware: AUTO_LIFT
2021-05-31
*
AR-837-EF9DO
V0403
2020-02-19
125kHz ,13.56MHz , Dual Band
Customized Firmware
Dual Finger Check
2021-05-31
*
AR-837-EF9DO
V0403
2020-10-29
125kHz ,13.56MHz , Dual Band
Customized Firmware: ERR_CARD_ON_ALARM
2021-05-31
*
AR-837-EF9DO
V0404
2022-05-05
125kHz ,13.56MHz , Dual Band
Customized Firmware: Swipe card first then fingeprint
2022-05-05

Resources

Hardware
How to know if the User Address have already existed the enrolled fingerprint for AR-837-EF?
Hardware
How to get the Image Quality of Enrolled fingerprint on AR-837EF-9000DO?
Hardware
After reset AR-837-EF, the fingerprint sensor has no response. How to solve it?
Certificate Type
File Name
Download
CE Certification
CE_837EF_837E_837_837EE_837P_837W_837EL
SGS Weatherproof Certificate
SGS_837E-EF
FCC Certification
FCC-837E-EF
*

Smart City/Smart Traffic

*

【XING FU WU XIAN-QUAN SHEN DIAN ZI】Fingerprint Controller

Category
File Name
View
News
Multifunction Output Port on Enterprise E Series Controller
News
Upgrade and Compatibilty of TCP/ IP Board
News
Selectable Single or Dual Door Control of Enterprise E Controller
News
Guide to SOYAL Security Communication (SSC)
News
AI Devices with Access Control Solutions

How to Order

 

Since established in 1993, SOYAL Technology has been adopting the distribution policy of sales and after-sales service. Due to all SOYAL products are produced with high industrial-grade components, the users can use our products for more than 10 years, in which indicates SOYAL provides a reliable security system with trusted and long-term companionship.
In order to ensure long-term and high-quality after-sale services and maintenance, it is very important to carefully select distributors who can provide good installation and service.
We would advise the customers to take after-sales service as the main consideration before purchasing to avoid any doubts about installation and after-sales service.
In addition to physical distributors, SOYAL also made a variety of online teaching videos and Q&A to help customers quickly find answers as like 24 / 7 services. You are welcome to subscribe our training channel.

How to Order

After Sales Service

SOYAL offer Standard Warranty and SOYAL Extended Warranty Program that can be listed below:

1. Standard Warranty is 12 months warranty against manufacturing defects is guaranteed since the date of shipment under the circumstances of non-natural disaster, damage, non- deliberate damage by people.

2. Extended Warranty Program is extended program of Standard Warranty to prolong the Warranty period in which divided into two different plans.

Plan 1. Directly Add Purchase

Purchase Extended Warranty by the time product is purchased.

Plan 2. Purchase Before Warranty Expires

Purchase the Extended Warranty before the original 12 months warranty expires. If you did not purchase the Extended Warranty when you purchase the product, you can enjoy an opportunity to purchase an extended warranty before the 12 months warranty expires.

 

 

Please refer to the following price list for the additional purchase fee required for the Extended Warranty of the two plans:
 

Extended Warranty Price List

Extendend WarrantyPlan 1. Directly Add PurchasePlan 2. Purchase Before Warranty Expires
Extended to 2  years warranty10% of the Unit Price15% of the Unit Price
Extended to 3  years warranty20% of the Unit Price25% of the Unit Price
Extended to 4  years warranty35% of the Unit Price40% of the Unit Price
Extended to 5  years warranty50% of the Unit Price55% of the Unit Price
Extended to 6  years warranty65% of the Unit Price70% of the Unit Price
Extended to 7  years warranty80% of the Unit Price85% of the Unit Price
Extended to 8  years warranty95% of the Unit Price105% of the Unit Price
Extended to 9  years warranty115% of the Unit Price125% of the Unit Price
Extended to 10  years warranty135% of the Unit Price145% of the Unit Price

Packaging

Product Package ReferenceDimension(cm)

*
*

Inner Box

*

Outer Carton

Accessories

Accessories Type

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