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Number	Question title	Release date	See more
H03117004-EN	How to set up free access of specific floors when using Floor Control Panel AR-401-IO-0016R?	2022-12-29	See more
S00306010-EN	How to utilize door group function to restrict access of specified doors during national holidays?	2022-12-22	See more
H02607001-EN	How to setup biometric controller of AR-837EF/AR-837EA as weigand reader and enable Anti-Pass back function?	2022-11-08	See more
S00305053-EN	How to solve the issue that “Communication error while downloaded” dialogue shown up when downloading cards?	2022-11-23	See more
I005032-EN	How to update the firmware of SOYAL controller and other products?	2022-11-25	See more
S00312015-EN	Why month report didn’t display daily access record of assigned interval?	2022-12-09	See more
S00305055-EN	How to synchronize the card format on the LCD screen of controller and the record on 701ClientSQL?	2022-12-09	See more
I005034-EN	How to modify the access PIN of SOYAL H/E series controllers?	2022-12-26	See more
I005033-EN	How to suspend the access control of controller? How to set up “Auto Open Zone” and “Door Open for any Tag”?	2022-12-26	See more
S00311004-EN	How to modify the late status in daily report after modifying the flex time of attendance group?	2021-01-12	See more
S003150083-EN	Why lift control panel AR-401-IO-0016R has non-response? The precaution of replacing a controller of elevator.	2022-11-28	See more
S00206018-EN	Solve 701ServerSQL maintain logged in status when Windows Server / Win10 / Win11 auto restart	2021-09-29	See more