Serial NO :S00315023-EN
Date of Editing : 2016-05-26
Questions :how to Solve the trouble when the User Press Duress Code For Access on V5 Series Controller to Cause Error Time Attendance Report?
Problem Description:
When Any User Press Duress Code for Access on V5 Series Controller, the transaction will show the Previous Last User’s information to cause the confused Time Attendance Report
For example:
When any User press Duress Code for Access, the message don’t show the user’s information but show the previous last user’s information who use normal Card or PIN Code for Access.
User Address 00001 à Name: Sammi
User Address 00002 à Name: John
User Address 00003 à Name: Iris
Problem Solving:
- Change Duress Code 4321 to 0 via 701Server
- Set up Each User with a Private PIN Code.
Each User use valid card or press PIN code for Access (don’t use Duress Code for Access), the transaction will show the normal user information.
For example:
User Address 00001 à Sammi à PIN Code: 1111
User Address 00002 à John à PIN Code: 2222
User Address 00003 à Iris à PIN Code: 3333
