FAQ | SOYAL TECHNOLOGY CO., LTD

Number	Question title	Release date	See more
S00201001-EN	If I forgot password for 701Server and 701Clietnt , may I get the password back?	2021-06-17	See more
S00315022-EN	Why it shows “NEGL” in Monthly Report? Why it shows “NEGL” in weekends and national holiday on Daily Report?	2021-01-19	See more
S00315068-EN	How to modify the name of controller and floors in floor edit of 701ClientSQL?	2021-01-25	See more
S0035037-EN	Why the dialogue of "Same UID with XX" pop-up on 701Client? Why it shows invalid card but I had already added the card?	2020-12-28	See more
S00315024-EN	The setting of creating the record of invalid card and multiple failure of card reading by 701 Client Software	2021-01-19	See more
S00315067-EN	Why it shows (M05)Door Group error in 701ClientSQL while presenting card?	2021-01-25	See more
S00315038-EN	"Same UID with 1" appeared in the card column, how to solve it?	2021-01-20	See more
S00305053-EN	How to solve the issue that “Communication error while downloaded” dialogue shown up when downloading cards?	2022-11-23	See more
S00305041-EN	How to retrieve user data from a card reader when software user data is missing?	2020-12-30	See more
I005028-EN	How to solve the problem that 701ServerSQL and 701ClientSQL quit unexpectedly or fail to start properly?	2022-09-06	See more
S00305015-EN	How to read card information from controller?	2020-12-28	See more
S00201029-EN	How to solve the warning that shows cannot open “Server.bmp” or “701Client.jpg” while execute 701Server / 701Client?	2022-03-16	See more