| Number | Question title | Release date | See more |
| S01415008-EN | How to Use Commview to Enable/Disable RFID Reading Card Function for E/V5 Series Controller? | 2021-07-12 | See more |
| H03513007-EN | How to Display Customized idle Image on LCD Screen of EV5 Series Controller? | 2021-08-05 | See more |
| I005029-EN | How to undertake the case that had been encrypted by SOR? | 2022-09-08 | See more |
| I005032-EN | How to update the firmware of SOYAL controller and other products? | 2022-11-25 | See more |
| S00308006-EN | How to utilize Wiegand output to specify logical output of elevator? | 2023-01-31 | See more |
| I005036-EN | SOYAL H/E Series Controller encryption structure, SOR/DesFire encryption introduction. | 2024-02-05 | See more |