FAQ | SOYAL TECHNOLOGY CO., LTD

FAQ

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Number	Question title	Release date	See more
H01117023-EN	Why AR-727CM is online in website, but could not connect to 701ServerSQL?	2022-11-24	See more
S00305054-EN	Why it shows “M59 Card Inhibited” in 701ClientSQL after card presentation?	2022-11-24	See more
S00305053-EN	How to solve the issue that “Communication error while downloaded” dialogue shown up when downloading cards?	2022-11-23	See more
S00201031-EN	How to deal with the dialogue of [RUN Server program first, please (0x01)] while opening 701ServerSQL &701ClientSQL?	2022-11-11	See more
S00305052-EN	How to use “import/export to text file” function to edit card efficiently through text file or excel?	2022-11-10	See more
H02607001-EN	How to setup biometric controller of AR-837EF/AR-837EA as weigand reader and enable Anti-Pass back function?	2022-11-08	See more
S00304007-EN	Why invalid card can get access normally, and 701ClientSQL display “Global Access” event log?	2022-10-28	See more
I005031-EN	How to set the E Series card reader to Wiegand output mode?	2022-10-25	See more
H03217017-EN	Enterprise Series (E Series) Controller LCD screen issue and solution	2022-10-11	See more
H03717006-EN	How to setup the door number of controller and reader in different configurations?	2022-10-07	See more
S00201030-EN	How to convert 701software from file system mode to database mode? Can the data be reversed after conversion?	2022-10-05	See more
S00305051-EN	Why it shows “begin date failed” when I update the card information in 701ClientSQL?	2022-09-30	See more