FAQ | SOYAL TECHNOLOGY CO., LTD

FAQ

ALL

Hot Application Latest Update Oldest Update

Number	Question title	Release date	See more
S00315081	Why it shows “Download User alias failed, please update f/w to 3.4 or later!” in 701ClientSQL?	2022-09-29	See more
S00306009-EN	How to Restrict Personnel Access Time Zone ? How to Edit Time Zone of SOYAL Controller?	2022-09-27	See more
I005028-EN	How to solve the problem that 701ServerSQL and 701ClientSQL quit unexpectedly or fail to start properly?	2022-09-06	See more
S00304006-EN	How to Solve the Situation of 701ClientSQL Displays Message -- Unknow message from MCU!	2022-08-18	See more
S00302001-EN	Controller is online in 701ServerSQL, but 701ClientSQL has no transaction log?	2022-08-12	See more
I001011-EN	How to change or reset different kinds of Controller Settings, including Master Code, Parameter Setting and User Data?	2022-07-19	See more
S00302004-EN	How to handle the reconnect dialog box when SOYAL 701ClientSQL cannot be opened or connected to 701ServerSQL?	2022-06-14	See more
S00303023-EN	How to solve the problem if the transaction log in controller reader is missing?	2022-05-03	See more
S00315076-EN	Why does the user card data become garble when 701Server and 701Client software are upgraded from version 806 ...	2022-05-03	See more
S00305048-EN	How to solve the issue that card number display 00000 in last five digit?	2022-03-24	See more
S00310010-EN	How to solve garbled message issue (00:00:255 / 00:00:64 …) in 701ClientSQL?	2022-03-21	See more
S00206018-EN	Solve 701ServerSQL maintain logged in status when Windows Server / Win10 / Win11 auto restart	2021-09-29	See more