FAQ | SOYAL TECHNOLOGY CO., LTD

FAQ

ALL

Hot Application Latest Update Oldest Update

Number	Question title	Release date	See more
S00202012-EN	Why parameter setting of COM/LAN cannot be saved? How to delete installation data of 701softwares completely?	2023-01-30	See more
H03117004-EN	How to set up free access of specific floors when using Floor Control Panel AR-401-IO-0016R?	2022-12-29	See more
I005033-EN	How to suspend the access control of controller? How to set up “Auto Open Zone” and “Door Open for any Tag”?	2022-12-26	See more
S00305055-EN	How to synchronize the card format on the LCD screen of controller and the record on 701ClientSQL?	2022-12-09	See more
S00312015-EN	Why month report didn’t display daily access record of assigned interval?	2022-12-09	See more
H03402001	How to delete the fingerprint and face data of Soyal controller biometric recognition database?	2022-11-29	See more
S003150083-EN	Why lift control panel AR-401-IO-0016R has non-response? The precaution of replacing a controller of elevator.	2022-11-28	See more
I005032-EN	How to update the firmware of SOYAL controller and other products?	2022-11-25	See more
S00305053-EN	How to solve the issue that “Communication error while downloaded” dialogue shown up when downloading cards?	2022-11-23	See more
H02607001-EN	How to setup biometric controller of AR-837EF/AR-837EA as weigand reader and enable Anti-Pass back function?	2022-11-08	See more
S00304007-EN	Why invalid card can get access normally, and 701ClientSQL display “Global Access” event log?	2022-10-28	See more
I005031-EN	How to set the E Series card reader to Wiegand output mode?	2022-10-25	See more