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When connect 72-3H with 821RB external relay, it makes weird sound from relay. How to solve this problem?
2021-06-24
No. H02812001-EN

Serial NO. : H02812001-EN

Date of Editing : 2012-05-29

Questions :  When connect 723-H with 821RB external relay, it makes weird sound from relay. How to solve this problem?  

Problem Solving :

The default setting for 723-H is to use 721RB (Digital signal relay). If you connect 723-H with original relay 821RB, please remember to disable the security trigger signal. Please refer to the below steps:

 

1. Please connect external WG keypad with 723-H first.

2. Enter programming mode: Input master code *123456#

3. Input command 34*000# to disable the security trigger signal

4. Input *# to exit the programming mode and the problem should be solved. 

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